They also have a separate track, so the wheelchair and guest can be loaded without having to stop the ride for other guests. These improvements make it easier to get return times right from your phone, and reduce walking back and forth. RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. The DAS is valid for up to 60 days, according to the Disney website. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. Some of the handicapped restrooms have sinks in the stall. She lives and works in Orlando so visits frequently. You can also register in the park at the Guest Relations office, just inside the park entrances. Frontier Land @ MK, or the old Starbucks @ Epcot. Could you give me some advice or a link to book DAS, will we need 4 separate passes and does this include free car parking. You are then issued a return time at an attraction you are looking to ride, which is based on the current wait time. The DAS is designed to support those guests who have needs beyond being wheelchair-bound or beyond limited mobility. All Rights Reserved. The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. Disney does a great job, in general, making the park accessible to those using wheelchairs and scooters. I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. I read your blog and Disney's information about it, but it's worded weird. 20002023 Undercover Tourist. Did you have to actually fork those files over? As an annual passholder, how long is the Das good for? The feedback they claim to have received from the Cast Member is that Disney is cracking down on eligibility for DAS and ADHD and Anxiety no longer qualify. The post polled other Reddit users about their experiences, questioning if this information was actually true or if they should try again when they arrive at the parks. Any attraction with a standby queue can issue DAS return times. Comment your thoughts below. Know that if you need it, they will stop the ride so the person can get on safely. Otherwise you need to request this in person at the Park. With that said I would say you have a decent chance. They will not rush you. RC tried on several occasions and waited hours each time (and had to log into the Disney account again each hour). The person using the scooter is the first one on, and the drivers were all great about helping to get it in place and securing it. With attractions using virtual queues, all members must have joined the virtual queue first. Useful resources on how to save time at your favorite theme parks. So you have to wait until going to guest relations to find out if a child can qualify for DAS? The diaper suggestion makes me want to cry. Also with the Genie+, you can only book each attraction once. Would I qualify for DAS with heart failure? I offered my DOD ID card and doc letter without being asked. If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. Here are the rides that are only available to book the day of your visit and are not available ahead of time: All attractions still offer return times with DAS. Cart. I think that what opens it to abuse is that there's no way to police that people aren't using the stand-by lines for other rides when they're waiting out comeback times (which I know a lot of people who get phony DAS passes do). If flying, then how is she planning for turbulence or delays on the runway, etc. Guests under 18 years of age must have parent or guardian permission to call. However, the issue over anxiety is not unique. Enjoy the shows, movies, live street entertainment, parades, fireworks and exhibits more. Puts my son at a distinct disadvantage. I have anxiety and am prone to panic attacks when around a lot of people. Or would I need to link one of my children's tickets to their family in MDE? Sign in. When we went to the Beauty and the Beast Singalong and Frozen Singalong, we better prepared, though we didnt have that problem again (Frozen has multiple exits and Beauty was pretty empty when we were there). DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks to discuss your options for accommodations. I called Disney and after almost 2 hours I got through and asked, only to be told that UK citizens are not eligible to pre-register for DAS via the zoom interview. For example, I grab a reservation for Haunted Mansion but then decide I want to ride Seven Dwarfs Mine Train at that allocated time. Thanks! Once registered, DAS is good for up to 60 days. Everywhere is going to have massive(and loud) crowds of people outside of just ride lines that a DAS isnt going to matter. Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. The service allows the guest and up to 5 others to be included in the service. . On Haunted Mansion, that was Doom Buggy #1. The Disney Disability Access Service (DAS) is a card they issue. The two kids would need to be separate (cant be listed as a guest of the other kid) and each would need their own return times. Return times are not able to be booked during Early Theme Park Entry. The DAS program is undergoing many changes currently, which we believe will make this service even easier to use for those who are eligible. 2) ADA and DAS allow access, not excess. DAS is still available for the high-demand rides, such as Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); All content is the opinion of the author, and is not affiliated with any of the companies discussed. How to get the DAS Disney World. My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance. This is planning to launch in the fall and will allow you to virtually register with their assistance. How do I preregister? I found out about DAS after almost having a panic attack on the waiting line for Space Mountain while at Magic Kingdom. Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. Is he still able to go on the rides? Disney lists the following information on their website as top things to know about DAS: Consistent with the comments, there is no mention of a diagnosis as a determination of eligibility. Disability Access Service (DAS) is a wonderful attempt by Disney to help disabled people. I don't think we'll be saying it's dangerous though (except it is for infection reasons, which I failed to mention). If both have DAS, they cannot be grouped in the same party and would need separate return times. Purchasing Genie+ is not necessary when utilizing DAS, but there may be days where using both could be helpful, such as peak holiday times. All accounts I heard was that it took 5 minutes. We are committed to providing an accessible user experience for all website visitors. My sister has a kidney condition that requires bathroom access at least every 30-45 minutes. I am not writing a bathroom post, but know that the bathrooms are all accessible, though some are more accessible than others (especially if youre in a scooter), including the single-family-type restrooms. I have never seen it like this. You can only hold one return time at a time. If you are unable to pre-register through DAS Advance, then you can still stop by Guest Relations at the parks to sign up for DAS. Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction. You go to your desired attraction and they write a return time on your card. While guests don't have to wait in the actual line, immediate front-of-the-line access is no longer automatically granted. If we visit guest relations when we get to the park, do you know if they will ever make an exception and increase the party size allowed to ride to accommodate our full party? May we use the DAS card? Or would it not be possible? We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. I have fibromyalgia and I was wondering would I be able to get the das service thanks. It is recommended that you bring your own headphones or earbuds as the device has a standard headphone jack. I registered for DAS and got accepted. Youll find info on how to register for the DAS pass Disney World at the bottom. What if Im afraid that DisneyWorld's DAS card will not accommodate my needs? Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. We tried calling Disability Services at (407)-560-254 to confirm. 3) There is no reason continue the abuses of the old GAC. Ultimately, Disney assigns the DAS card on a case-by-case basis, so we recommend visiting Guest Relations when you enter to see what options are available to you. I registered for the DAS pass for my son today. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. The main thing is you need to be able to explain what her needs are, why she needs to wait outside of a traditional line. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. Guests now have the opportunity to pre-register via live video call and use DAS Advance pre-arrival planning, as well as selecting DAS return times through the My Disney Experience app. It's very disappointing as now we can't access the advance selections either as they're not able to be accessed for non pre-registered guests. Go to the three horizontal lines on the bottom of the app, click that, and then scroll down to the box that says DAS. Here are some of our favorite quieter spots in the parks, which could work as a sensory break for your tadpole: Magic Kingdom: Liberty Square (behind the Ye Olde Christmas Shoppe), the walkway in Frontierland that lines the water (if water noise isn't too much), EPCOT: the EPCOT Experience building (which is also close to the baby center), Morocco pavilion (especially in the back), Canada pavilion in front of Victoria Gardens or by the waterfall (if water noise isn't too much), U.K. pavilion gardens (as long as there isn't a band playing), Animal Kingdom: any of the animal trails, especially Discovery Island trails and the short Cretaceous Trail by DINOSAUR, Hollywood Studios: Animation Courtyard, Echo Lake and just inside the Toy Story Land entrance by Galaxy's Edge (there is some foot traffic, but if you move off to the side, it's fairly quiet), I been waiting for das preregistration since Nov 1st!!!! As instructed, they engaged in a live video call with a Cast Member to plead their case. And I have 2 other kids. Lol. Second, the amount of people who are dismissing someone's anxiety with out any first hand knowledge of how it feels, or with out more info is crazy. Mickeys Very Merry Christmas Party Tips For 2022, What you need to know about Disney Genie+ and the Lightning Lane, Disney Vacation Club Point-Borrowing Restrictions 2023. Any help grateful. Once approved, the cast member will book two Advance Selections for each day of your visit. The cast member will ask how many guests are in the party; this number can be adjusted as necessary at Guest Relations. We will be traveling with 5 adults, 1 child (who has a DAS) and a 2 year who doesnt require a ticket. , You can link your Disney tickets to My Disney Experience now (check out our guide if you need a walkthrough on how to do this!). Money over equality I guess. Related: Overview of Universal's Attraction Assistance Pass, Related: Overview of Disneyland Disability Access Service (DAS), Tags: I think Disney needs to seriously address this inequality and ensure all disabled people have the same access to the support they need. Go to that attraction during the allotted time and enjoy! If pre-registered, you can start booking return times on the app once you are in the park. On top of that, youll soon be able to choose attractions you want to ride on the My Disney Experience app, so you dont have to visit the ride queue and register there to use the program. Thanks for this great article its super helpful as coming from the UK a lot of the detail is omitted from the Disney site we access. EPCOT: Before entering the park, head to the far right. We are going to Disneyland at the end of September and our brother has multiple disabilities. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. You should be fine, based on the fact that children under 3 who don't have a ticket can stay with their groups when using Genie+ or an individual Lightning Lane selection. DAS does not require any additional purchase with the Disney Genie+ system. Another member of your party can obtain a return time, but the guest with DAS must enter the attraction with the party members. But first research. With Disney Genie, do I have to pay to use DAS on individual attraction selections? You do not need to purchase Genie+ or individual selections to utilize DAS. Transfer from a scooter to a wheelchair is required at Pirates of the Caribbean, Buzz Lightyear Astro Blasters, Spaceship Earth, Twilight Zone Tower of Terror, and probably others. At the time of the launch, this service will only be available in English, so this is important to keep in mind if English isnt your native language. This does NOT apply to guests who are using mobility devices only. Disney makes these decisions on a case-by-case basis, so we recommend hopping to Guest Relations upon entering the park to see what options are available to you. We decided to wait, and were glad we did because we didnt need Genie+. We plan to split up a bit on our park days, and have a group of 7 people total. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. You do not need to have a doctors note or even reveal the details about you or the individual's disabilities. Is the new Genie + the same as a DAS pass? They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. At restaurants, they will let you bring the scooter to the table, but then someone from the party may need to bring it outside, and then back again when its time to go. You can check out Disneys Fact Sheet here. Thanks so much! My husband is blind. Here is information about disability services at Disney World. Where do I receive more return times for attractions? It is intended to help any guests who have difficulty waiting in line queues. 2023 Hasbro. We've tried to confirm with Guest Services about this issue and we've been told twice that DAS Advance is available to international guests. Follow this link to sign up for DAS Advance. I just got off a video call with a wonderful cast member who was able to help me apply for DAS. I have ptsd with anxiety and was provided a DAS pass. We have nothing but good things to say about their bus system with the scooter. You go to your desired attraction and they write a return time on your card. In all I had the best experience at Epcot and Animal Kingdom, thanks to the pass. Some people with ADHD or autism qualify for DAS. If you want two selections for each day, the entire length of your trip must be within 30 days. What do these rides have in common? Recently, updates were made to the Disability Access Service at Disney World to be even more user-friendly! You cannot register at Disney Springs. Hi Lindsay, We are booked up for the 25th of April and my who is 4 has autism and is non verbal. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. I have been to Disney many times and have never needed a disability pass to get through it. - SPettiette. We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. Do I have to get a DAS pass for my son every time we go to Disneyland? Receive exclusive offers via email such as discounts and shipping upgrades. Guest Services barely has a line. This is separate from the Advance Selections, which you can have two per day. I am 100% disabled veteran for mental health reasons. Your stated needs can range from the need for a quiet area to wait in lieu of standing in line, a pass to bring a stroller right to the loading area of a ride or other specific needs your family may have. Disneyland Disability Access Service (DAS), Disneyland's disability pass, works to meet guests' needs on an individual basis. There are a total of 7 of us in our group. Our step-by-step guides will save you up to 4 hours a day. I registered for 2 rides, one is for 1:30 and the other is for 5:00 - those were the only times available. Ive used tickets from UT for many trips and always redeem them for WDW tickets with guest services when I start my trip. Yes, you would need to reapply. Just saying. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. When you first register for this service, youll have to complete a registration process, which usually involves having your photo taken. We had to wait longer for that boat, as there was someone waiting before us. Let us help you with your next Disney Vacation. Once the return time starts, it can be used at any time until park close. Unfortunately, we frogs can't offer much more assistance, but we'd suggest reaching out to Disability Services at (407) 560-2547 or sending an email to disability.services@disneyparks.com if you have general questions or concerns (however, they won't be able to assist with registering in advance you must do so through the DAS Advance video call). You "can't plan bathroom breaks''? 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