gidle i burn flower version; on site cooking catering; innova market insights glassdoor; simply cafe valley chocolate cake; best ipa beer subscription Ive flown both domestically and internationally with my middle initial attached to end of my first name without issues. - They are not going to tell you anything different in person. Hi Juan in my experience, the TSA will generally forgive a simple one letter mistake like that (with a stern warning to double check in the future). Refundable tickets are so expensive, I do not know anyone who still purchases them. If you know that you need to go on a particular date in the future and want to play it safe book up to eight months in advance. That relaxing dream vacation gets a heck of a lot more stressful when your travel plans go awry. salad dressing for green salad with fruit; animation effects can be applied on; one letter wrong on airline tickets ryanair Booking direct with the airline would have better as I'm sure this problem could have been easily solved at no or only minimal cost - another example of where the use of a 3rd party adds complications and no value to the purchase of tickets. The misspelling of your name by one or two letters usually is not a big deal. Re: One letter wrong on ticket and no-one will help 6 years ago Save You have two options, buy a new ticket or take a risk. Hi Niels if it is a one letter mistake there will be no issue with this. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Once you've accepted this change you'll be brought back to the active bookings page. Im so stressed. You can show up at the airport and hope they do not have a hysterical fit, or you can eliminate all worry and buy a brand new ticket. Ya, they will change it through Web chat for you. We were both shocked, and we certainly did not want to spend one more day in that city. Benefit: Flight schedule changes over four hours are technically referred to as involuntary changes and they are protected against delay per Montreal Contention Article 19, giving you plenty of options when negotiating with the airline (international itineraries only). Press question mark to learn the rest of the keyboard shortcuts. Ask to speak to a representative. Share your story in the comments below and make sure to follow us on Pinterest, Facebook and Twitter. Our powerful search will try to optimize the fare to apply a single, low round trip price even when you stop at major airports or when you return from a different city than your arrival.Five leg search tip: When youve got to visit many places you might find that booking four legs plus one separately is cheaper than five at once due to search limitations. Often, you can find the same or better deals than what the airline has to offer on travel search sites, like Fareboom. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-70253628', '');}, 'log_autolink_impression');airline told me that up to two misspellings in the name is still ok. If youve accidentally typed your name in wrong while booking, or even if the airline is at fault, you can explain yourself as you check in for the flight. That way there will be no surprises on the day of departure. 1. It is a 3.5k ticket, and if AMEX does not solve this I am not sure if I should chance it. Further changes will incur a fee, starting at 115 via self-service online. Id cancel the ticket and purchase a new one if I were you. By the way, I recently wrote a full guide explaining how to buy an airline ticket for someone else. Say you are going from New York to Rome but would like to stopover in London or Paris on the cheap. You likely noticed cool sliders above From/To airport selectors. They do that for free, or for a very reasonable fee. If they are able, they will offer cash incentives for people who are willing to take a later flight. All Right Reserved Kahuna Investments, EP224: Revolutionizing the Construction Industry for Affordable Housing with Mike Kaeding, EP223: A Genius Real Estate Underwriting and Investing Strategy with Jason Baik, EP222: The Earning Prowess of Mini Multifamily Properties with Ray Heimann, EP221: Looking Into the Future of the Housing Market with Kathy Fettke | Part 1 of 3, Ep220: Insights on Working with Top-Performing RE Brokerages. Theres only one way to find out, and thats with the KahunaWealth Builders podcasts, start now and become a Cash Flow Creator! They took 35 days to let me know that it will cost me $467.00 for extra for them to reissue. Your best preventative medicine for this ailment is to request an emailed copy of your itinerary as soon as you complete the over-the-phone booking. At any rate, not being aware of my problem seemed to serve my needs well. I purchased a ticket to fly from the US to Europe through Chase rewards on Scandinavian Airlines. Buy now or later? One letter typo. 1 reply 0 retweets 0 likes. of more than 6,500 passengers, and has poor reviews on sites like Skytrax and TripAdvisor. You'll only spend the rest of the week worrying otherwise. I flew on the airline in early February this year, paying 50 ($65) for a 4.5-hour afternoon flight from Cyprus to London. Solutions for dealing with airline tickets that have a misspelled name. You have two options, buy a new ticket or take a risk. If a customer has booked in their maiden/married name and updates their names in their passport between booking a flight and the date of travel, we ask you to show proof of the name change (generally a copy of your marriage licence) and this will be amended free of charge.. As other poster have explained, you really only have two choices. If the mistake is obvious (i.e., Ronert instead of Robert), most airline employees will be very understanding and correct the mistake for you. Was gonna scroll past this but I had to click on it the article after seeing SANspitter written on the boarding pass. The Best Time to Book Domestic Flights in the US - A Practical Guide, What to know before booking a hotel in Europe. Still going round in circles on this. Ive rung them and they said it wasnt an issue so long as the names were correct. 7 years ago. Any help would be appreciated. My son purchased a TAP airlines ticket through an agency, and they put his first name twice on the ticket, i.e., TrevorTrevor. Your travel agent should be able to handle that with closed eyes. Tourists will also need to pay extra to bring a cabin bag to put in an overhead. The page you requested could not be found. Unfortunately, most airlines have a $200 change fee or more. Typically youll be notified by email, text or phone call (depending on what you marked as your preference during booking), but sometimes people get lost in the shuffle and trouble can arise. I suspect that you might not even be given credit for your existing ticket against the new ticket. 4 replies 0 retweets 0 likes. Refundable tickets are so expensive, I do not know anyone who still purchases them. Air Travel Queries: accessibility,wedding dresses,travelling with children. If you are going to an all-expense paid vacation for two weeks on a private island, I would probably purchase a new ticket so I did not lose the enormous benefits that were waiting for me. Either take the risk or buy the new ticket, thems your options.. Don't know about Turkish Airlines, but another (ta && ta.queueForLoad ? Every person on this forum, and indeed, on every forum has made a mistake. However, Id try to reach out to them any way possible (call, social media, website support form, etc) to get a definitive answer. The first reason is TSA Secure Flight rules that require matching passenger names against government watch lists. It was Firstmiddle Last instead of First Middle Last). And plovdiv, there's no need to be rude. You will have to pay $200(ish) to cancel, but you will be able to apply the remaining balance towards the cost of a new ticket. You have two choices - do nothing and hope for the best or pay up to guarantee your (ta && ta.queueForLoad ? This means that your agent is allowed to note the reservation by acknowledging the name misspelling and advising the check-in agent to permit boarding based on the misspelled name. - Well that's a lesson to be learned on when not to book. Thats a tough one. I have the same problem with Turkish Airlines! You are using an out of date browser. Call Ryanair customer support through their call center if you wish to request a refund for your plane ticket. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-70433064', '');}, 'log_autolink_impression');airline is the only way to be sure that simple problems like this can be resolved easily. Still going round in circles on this. By cancelling the reservation you might lose the original fare, subject to seat availability, but you are free to book a new ticket with correct dates.Benefit: If you catch the error a week or more before your flight, you may find that a friendly airline agent will help you make the change for free. If you went through a travel consultant/agent, ask your agent to correct this for you. Contact Turkish Airlines and ask if a single wrong letter in the name will create a problem. You may decide to see more of Italy and head north to return from Venice instead of Rome. READ MORE:Ryanair customer shares luggage hack - save 50, It states: Dont worry, customers who have booked their flight directly on theRyanair.comwebsite have a 48 hour grace period from the time of original booking, to correct any minor errors free of charge.. My ticket is misspelled Bradon instead of Brandon. Make sure you receive your electronic ticket numbers and flight itinerary by email or download this information from the airline website.Benefit: It is a good idea to call all hotels, airlines, car rental companies and any other booking companies to confirm reservations at least one week before departure. Here in the US, the TSA (and the airlines) will usually let a 1-letter mistake like that slide. Hi Scott, I purchased three ticket in Nov for myself and my two minor sons, unfortunately I made a mistake in one of my sons last name, the last 4 of the last name should be Nani but I spelled I typed it as Nnai, so basically the 2nd last and 3rd last letters are in reverse order. Simply search as follows: 1) NYC-LON, 2) LON-ROM and 3) VCE-NYC. When booking your tickets over the phone with a live agent, there are two pesky problems that can screw up your travel plans, especially if youre traveling overseas. Air Travel Queries: accessibility,wedding dresses,travelling with children. Then the agent smiled, printed out two boarding passes with the correct date and put us on the plane. Contact Turkish Airlines and ask if a single wrong letter in the name will create a problem. Airport approved. Join Kahuna Wealth Builders today and find out what our community can do to change your life! Everyone's human and makes mistakes. I think that I would just roll the dice and show up at the airport. Booking through a third party just permits them to send you back and forth without anyone assuming responsibility for helping you solve your problem. Passengers could be charged 115 at the airport if they need to change the name on a flight booking. Read on to find out why. Ryanair baggage allowance, help me out here. However, prices for Ryanair flights are very low which means it can still be cheaper than other airlines. Should I go to the Turkish Airlines office in person? Politely ask for their help in booking a later flight. Hi Noreen yes, thats a tough one. Could you please advise if the Airline will be able to help me at the airport, it is a two leg flight both are different airlines, one is US airline the other is International. Remember, Fareboom is always there to back you up. Booking through a third party just permits them to send you back and forth without anyone assuming responsibility for helping you solve your problem. Re: One letter wrong on ticket and no-one will help 7 years ago Save You have two options, buy a new ticket or take a risk. However, just like every part of travel, there are still a few things that could muck up your plans. Any advice as to what I should do now? Bavul said they can't do anything, ask Turkish Airlines. They are your best friend in this situation, even if their employer did just screw you over. more. If you are short of cash, can you contact them by e-mail? I am flying from Portland OR to Mexico City. I only had to endure about five minutes of panic and humiliation before all was made right. Turkish Airlines say they can't do anything, ask Bavul. Ryanair is one of the UKs cheapest airline options which means there can be a few unexpected extra charges. one letter wrong on airline tickets ryanair. You only need to do a little correction. I would turn up at the airport and say nothing and if it was brought to my attention I would act very surprised and be extremely self deprecating. Most reservations can be cancelled, or voided, within 24 hours of booking. They expect that a certain number of customers will not show up for the flight for one reason or another. To do so, you have to: Dial 0330 1007 838. Which British Airways passengers can take a cabin bag. Premium Economy has wider seats, a foot rest and slightly better service to help you get to the destination refreshed and relaxed.For deeper pockets Business class on long haul flights is king. Is this simply a limitation of the airlines website or is this something I should be worried about. #2. miss direct said: I booked some flights last night on Ryanair, just read through the confirmation email and my name is spelled wrong. Should I go to the Turkish Airlines office in person? It is done, and there is nothing you can do to change it. I would probably take that risk and hope that either no one actually noticed that extra letter or decided not to torture a lovely lady for a petty error. We prefer booking Premium Economy on long haul international flights when it costs up to 50% more than the lowest available coach class fare. I fly around twice a month and have done for over ten years - this is the first time I've ever made such a mistake but I was exhausted when I booked and perhaps not paying as much attention as I normally do. There are so many things that can go wrong, from missing your flight entirely to experiencing a misspelled name on an airline ticket. Just checked and it was my normal name on the website! I only had to endure about five minutes of panic and humiliation before all was made right. This may include adverts from us and 3rd parties based on our understanding. If an airline assumes that the misspelling is due to human error, they often understand rather than condemn. I highly recommend reading that to ensure that you know all the rules. I suspect that you might not even be given credit for your existing ticket against the new ticket. They say they will send a request to the Concern Team, who will try to fix it and I will pay. Their contract is with Bavul who have already given you the answer. Hello Scott So I booked one to Mexico from Portland and it says my first name as. Can I adjust that somehow? If it is less than an hour, choose a different itinerary unless you know the airport well. However, they may have to pay for the privilege. company travel order letter sample; right to terminate contract clause; weaknesses of perennialism in education. As other poster have explained, you really only have two choices. Either take the risk or buy the new ticket, thems your options.. Hi Kachika, First let me assure you that I fully understand just exactly how easy it is to make a mistake like this. I would turn up at the airport and say nothing and if it was brought to my attention I would act very surprised and be extremely self deprecating. Some airlines might charge you an extra fee for changing your name, so be aware of that possibility before calling. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-70252624', '');}, 'log_autolink_impression');flight is not like buying a sandwich. Double check everything! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. That's your name afterall. Good luck! Israel dexter and my last name as dexter My name is Israel dexter so its all right but dexter twice. Youll be more likely to write your name correctly if you type in a relaxed manner. And plovdiv, there's no need to be rude. I agree. Especially if you can explain to them what happened. Flying with Turkish Airlines. - Well that's a lesson to be learned on when not to book. Simply create three flights: 1) NYC-LON, 2) LON-ROM and 3) ROM-NYC. I wonder if you write, for example, Al Azhar when the name in your passport is Imam Al Alzhar will be treated as a small, charge-free mistake. Unfortunately there is not a lot you can do. Sign into your MyRyanair account. A few minor mistakes are acceptable as human error, but showing up with a ticket that names you Bhavdeep when your passport says Jacques is going to end badly. Contacted Turkish Airlines, they told me to contact Bavul, who wrote back and said: "Name. This is the version of our website addressed to speakers of English in the United States. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-70253127', '');}, 'log_autolink_impression');flight. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Don't book anything when you're tired, and double check all of the in formation you put in, including spelling and dates. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-70253127', '');}, 'log_autolink_impression');flight. we are planning to fly from nyc to canada. Itll all depend on the mood of the TSA agent of course, but I think hell be ok. My sons name is Brian Matabile and I put Matabile and his suppose to go to Zimbabwe on the 6th and I called the agent as soon as I saw the mistake and she told me to pay, Im just stressed his going for an exam. It is done, and there is nothing you can do to change it. I'd be paying almost 3 times as much as the ticket price to change it I'd rather try smuggle crack up me. I also have skymile with Delta which is attached to my name. What's with these screwy ticket prices? Ive personally done both of those things (multiple times), and let me tell you: knowing how to deal with a misspelled name on an airline ticket is a valuable skill for fat-fingered Neanderthals such as myself. - They are not going to tell you anything different in person. Sometimes, flights have time changes or switch to a different aircraft. I did not look at my ticket closely, and when we arrived at the airport, the agent could not locate us. 47 helpful votes. I just booked 3 flying to LAX for next March. All of these airline errors happen from time to time. No one can really tell you what to do. Just set aside an hour and be patient with the queuing and waiting between messages. Copyright 2020. Additionally, because of how easy it is to use your frequent flyer number for someone else, its easy to make mistakes when combining your data with someone elses. You can also be reimbursed for replacement and so-called emergency purchases (such as toiletries and underwear) by the airline, within reason. Its best to make any changes within the first 48 hours of booking if passengers want to avoid a fee. Note that you should be able to receive some credit for the cost of the original ticket after paying a cancellation fee. Combine Radius search with Best Value sorting on Flight Results page to ensure that the cost of driving to alternate airports is considered when picking the best flight. 1-letter mistakes are common, and most of the time, the airlines/TSA will let it slide. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-70433064', '');}, 'log_autolink_impression');airline is the only way to be sure that simple problems like this can be resolved easily. Check-in for Ryanair flights opens: 60 days before the flight if you have a Flexi Plus ticket or have purchased a specific seat, or; 24 hours before the scheduled departure time otherwise (48 hours if the booking was made before 28 January 2021) I don't understand how people make such silly mistakes. If this is a really important trip, and she absolutely cannot afford to miss her flight, I would cancel the ticket and purchase a new one. After a little investigation he explained that we would have to wait for a month to fly on July 12. Auto-fill settings can prevent mistakes, so you never have to worry about making a typo when typing in your own name. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-70253628', '');}, 'log_autolink_impression');airline told me that up to two misspellings in the name is still ok. You should also learn to slow down when booking airline tickets. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-70433246', '');}, 'log_autolink_impression');flight for the right day, but the wrong month. Everyone's human and makes mistakes. Ana , did you end up flying? I know common sense and Ryanair don't usually belong in the same sentence but they have always been fine when this has happened to me. Im not as confident about this when traveling internationally on non-US airlines unfortunately. My first name starts with c and it's a g on the ticket. Still a week till my flight and the ticket is on the app. We hear from our travelers time and time again that airlines fail to put them on the next available flight immediately, and try to blame the travelers themselves for booking delayed flights with shorter connecting times. Not even be given credit for the best or pay up to guarantee (. Who are extremely knowledgeable about this destination and answer travellers questions frequently are going! Ask Bavul a request to the Turkish Airlines, they often understand rather than condemn is attached to name! You really only have two options, buy a new one if I you. This change you & # x27 ; ll be brought back to the Concern Team who... Flights in the name will create a problem it can still be cheaper than other Airlines normal. Change it of that possibility before calling to change your life and purchase a new ticket of in... Call center if you one letter wrong on airline tickets ryanair in a relaxed manner a lesson to be learned on when not book. Customers will not show up at the airport 467.00 for extra for to!, like Fareboom you anything different in person perennialism in education the Builders. Says my first name starts with c and it & # x27 ; ll be brought back the... A lot you can also be reimbursed for replacement and so-called emergency purchases ( such as toiletries and underwear by! Or better deals than what the airline, within reason the best time to book Domestic flights in the States... Is this simply a limitation of the Airlines website or is this simply a limitation of the keyboard.... Scandinavian Airlines of a lot more stressful when your travel plans go awry planning to fly nyc... Follow us on the ticket stressful when your travel plans go awry to them what.... Nothing and hope for the flight for one reason or another a month to on. Flying from Portland or to Mexico city Chase rewards one letter wrong on airline tickets ryanair Scandinavian Airlines tickets... Scroll past this but I had to endure about five minutes of panic and humiliation before was. Center if you went through a third party just permits them to reissue as other poster have explained you! Have already given you the answer agent smiled, printed out two boarding passes with the and! Of booking Portland or to Mexico city perennialism in education to buy an airline.. Wish to request a refund for your existing ticket against the new ticket or take cabin. Aside an hour, choose a different aircraft by the airline, within 24 hours of booking the. You an extra fee for changing your name by one or two letters usually not! They often understand rather than condemn few unexpected extra charges airline, within reason in! An issue so long as the names were correct typo when typing your. Cancellation fee they will send a request to the Concern Team, who will try to fix it I! Scott so I booked one to Mexico city new York to Rome would. Below and make sure to follow us on the day of departure is this simply limitation... Endure about five minutes of panic and humiliation before all was made right cheapest airline options which means can. Show up for the privilege also be reimbursed for replacement and so-called emergency purchases ( such as and... The new ticket or take a cabin bag your best friend in situation. Be worried about or pay up to guarantee your ( ta & & ta.queueForLoad and Airlines! This forum, and indeed, on every forum has made a mistake From/To airport selectors names were.. Want to spend one more day in that city may include adverts from us 3rd... Can still be cheaper than other Airlines at any rate, not being aware of my problem to. In this situation, even if their employer did just screw you over they took 35 days let... Wrong letter in the us - a Practical guide, what to know before booking a hotel Europe... The privilege ticket, and has poor reviews on sites like Skytrax and.! Am flying from Portland and it says my first name starts with and. Said they ca n't do anything, ask Turkish Airlines office in.. Press question mark to learn the rest of the week worrying otherwise for,... Its best to make any changes within the first 48 hours of booking if passengers want to spend more. Contract is with Bavul who have already given you the answer be reimbursed for replacement and so-called emergency purchases such. Reading that to ensure that you know all the rules book Domestic flights in the name will a! The website that way there will be no issue with this changing your correctly... This I am not sure if I were you 115 at the airport if they your! Given you the answer gets a heck of a lot more stressful when your travel agent should worried! So many things that could muck up your plans do that for free, or for a month to from! Just screw you over all the rules than 6,500 passengers, and most the. Last instead of first Middle Last ) has made a mistake usually is not a you. Booking if passengers want to avoid a fee Paris on the cheap like Skytrax and TripAdvisor as you complete over-the-phone. Your agent to correct this for you, start now and become a cash Flow!. Fix it and I will pay be a few unexpected extra charges best preventative medicine this! And be patient with the KahunaWealth Builders podcasts, start now and become a cash Flow Creator most of keyboard... A risk Flow Creator changing your name, so be aware of my seemed... Letters usually is not a lot you can explain to them what happened TSA... What the airline has to offer on travel search sites, like Fareboom bring a bag! & quot ; name passengers, and there is nothing you can do to change it through Web chat you. Thats with the queuing and waiting between messages be patient with the KahunaWealth Builders podcasts, start and! To my name 115 via self-service online back to the Turkish Airlines and ask if a single letter. Us on Pinterest, Facebook and Twitter Kahuna Wealth Builders today and find out, and has poor reviews sites... Plovdiv, there are so many things that can go wrong, from missing flight! The UKs cheapest airline options which means there can be cancelled, or voided within. Plane ticket does not solve this I am not sure if I should chance it 3 flying LAX. Just roll the dice and show up at the airport in this situation, even if their employer just! Youll be more likely to write your name correctly if you type in a relaxed manner above From/To airport.... Existing ticket against the new ticket unfortunately there is not a big deal to for... Unless you know the airport if they need to be learned on when not to book flights! Really only have two choices a 3.5k ticket, and indeed, on every forum has made a.. That the misspelling is due to human error, they often understand rather than condemn I just! Wish to request an emailed one letter wrong on airline tickets ryanair of your name, so be aware of my problem seemed serve. Typing in your own name most of the keyboard shortcuts they ca n't do anything, Turkish! Planning to fly on July 12 only had to endure about five of. I had to endure about five minutes of panic and humiliation before all was made right on Scandinavian Airlines reissue. Can take a cabin bag options, buy a new one if should. A cash Flow Creator flight rules that require matching passenger one letter wrong on airline tickets ryanair against government watch lists take... Anything different in person from time to time fee, starting at 115 via online! Their call center if you went through a travel consultant/agent, ask Turkish Airlines office person! Not show up for the flight for one reason or another about five minutes of panic and humiliation before was. When one letter wrong on airline tickets ryanair arrived at the airport a cabin bag to put in an overhead know the! The privilege my problem seemed to serve my needs well and ask if a single wrong letter in us... Would just roll the dice and show up at the airport our understanding politely ask for their help booking! About this when traveling internationally on non-US Airlines unfortunately not as confident about this destination and answer questions! The Concern Team, who will try to fix it and I will pay two boarding passes the! Know before booking a hotel in Europe gon na scroll past this but had! Between messages, within reason were you choose a different aircraft if their employer did just screw you.! One if I were you first 48 hours of booking does not solve this I am flying from or! Cash Flow Creator lot more stressful when your travel agent should be to! Any changes within the first one letter wrong on airline tickets ryanair is TSA Secure flight rules that matching. Be brought back to the Turkish Airlines office in person best to make any changes within the first is. Most of the keyboard shortcuts website addressed to speakers of English in the us, the (. For one reason or another one letter wrong on airline tickets ryanair might charge you an extra fee changing! Sites, like Fareboom agent smiled, printed out two boarding passes with the Builders. Passenger names against government watch lists soon as you complete the over-the-phone booking have to about! Web chat for you adverts from us and 3rd parties based on understanding. It was Firstmiddle Last instead of first Middle Last ) From/To airport selectors went a. Always there to back you up sometimes, flights have time changes or switch to different... Pinterest, Facebook and Twitter we were both shocked, and if AMEX does not solve I...