Apple may provide or recommend responses as a possible solution based on the information The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below This site is not affiliated with or endorsed by Apple Inc. in any way. Copy this string for use in the next step. With the UUID, enter the following command to unlock the disk. I did it multiple times, with the same result. Are IT departments ready? If it was part of the High Sierra installation, then probably. Access the HD to recover important documents and pictures. I then skipped signing in with the Apple ID and completed the rest of the setup. To start the conversation again, simply SLAs involve identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and other operational concepts. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. Friday is holiday here so we cant give the macbook away before Monday. MacBook Pro will not let me log in to iCloud. Choose your startup disk and click Restore. You may opt to transfer the data to other media by using the Cp/Scp/Ditto/Dd commands, or you can decrypt the volume by entering the following command, making it accessible to any user account or after you reset the users password through standard means. How do I unlock my iTunes account when my old e-mail is unavailable? Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Follow the onscreen instruction to set up the new password. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-3','ezslot_7',179,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-3-0');Read Also: Is 256GB enough for music? Tried resetting the password via Apple ID. The Apple ID is the only one I have full access to, so I need to use that function to reset the machine password. No. This article details the steps or procedures to solve your worries and continue using your mac without losing your files. Thanks in advance. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! Apple support keeps giving me the run around. This time it went through very quickly and again a new HD volume was created. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-4','ezslot_10',170,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-4-0');You can equally unlock a master keychain from backup but this process would require a copy of the FileVaultMaster.keychain file to be created before the password was lost so as to recover the encrypted disk. Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based Installer to boot your Mac to the desired environment. 2. Should I just take the computer to an Apple store to get it restored? Here's how to boot your Mac into Recovery Mode: After entering macOS Recovery, you'll be asked to select a user and enter the login password that no longer works or you have forgotten. How can I sign in to my Apple ID if it keeps saying unknown error occurred and it wont load. macOS 10.13. I cant update software or download anything until I do but it doesnt work. I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. Turn the mac on and if you get any message about Keychain then click Create New Keychain. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. How did you finally solve this as I have the same issue. iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. My fear is that the system clock data is located only in the OS--that even if I boot from a USB drive, it won't affect the system clock data stored in the OS on other drives. It may not display this or other websites correctly. Refunds. I just repaired my broken MacBook Pro yesterday, and as soon as I opened it, it comes with this prompt that reads: "Enter a password to unlock the disk Macintosh HD - Data". Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. The installation stalled and after rebooting the trouble began. I cant sign in to my iCloud on my Mac every time I try it says unknown error occurred and I cant update software without signing in. User profile for user: Apple may provide or recommend responses as a possible solution based on the information If the correct password is entered, you will return to the command prompt. For a better experience, please enable JavaScript in your browser before proceeding. Guide to the error reading "The supplied iCloud account was unable to unlock this volume. Their most experienced "expert" had no better idea than to perform a factory reset and lose all the data on the drive. Fix 1: Try some quick fixes 2. Monday to Sunday: 8:00am - 9:00pm. Follow the steps in fix 3 to restart your Mac into Recovery Mode, then go through the following: You will now see one of the following scenarios: Then, you'll be prompted to fill in the new password. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of To start the conversation again, simply 1. If successful, the key will unlock the encrypted startup disk and take you back to the login screen. How to set up sidecar without giving Apple your account password? If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Looks like no ones replied in a while. Select your Time Machine backup disk or startup disk (Macintosh HD). I understand I cannot use other resetting methods because I don't have the necessary credentials. omissions and conduct of any third parties in connection with or related to your use of the site. 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. Jadi, saya menekan tombol on/off dan mendengarkan waktu mulai dari peredam dan dengungan pelan dari kipas. While resetting the login password works for some users, others like you may be stuck at the error saying "The supplied iCloud account was unable to unlock this volume." only. diskutil corestorage unlockVolume UUID -passphrase recoveryKey. But when I repaired the second Macintosh HD - Data, it asked me for a password again. What worries me the most is that I cannot use recovery mode since neither of the accounts passwords nor the FileVault recovery key is accepted to unlock the volume. Feb 2, 2021 5:20 PM in response to jdo_apple. Type in the code sent to your phone or trusted device if you're asked to. Choose Password & Security. 9. ', it tells me I have no internet. Click Unlock Now and continue. which suggested the reason for a similar issue being the failure to erase the HD - Data volume, and advises to open Disk Utility and erase the old data volume from there. The Mac does not start. . If so, what steps did you take to resolve the issue? patrickburch, User profile for user: I followed the procedure given in these forums, going into Recovery mode, selecting Disk Utility, and the Macintosh HD volume, and then selecting the "Erase Volume Group" option. Turn off your Mac by holding down the power button for 5-10 seconds. For more info, visit our. During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. Then I got this message. Otherwise, continue with the steps below. jdo_apple, User profile for user: Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? Do you have a FileVault recovery code saved somewhere- try that. Without your recovery key - you're in a precarious state. WHAT I NEED TO KNOW It only takes a minute to sign up. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) At what point of what we watch as the MCU movies the branching started? Type: MacUser:volumes admin$ diskutil mount /dev/disk4. To reset your Apple ID password on your iPhone, iPad, iPod Touch, or Apple Watch: To reset your Apple ID password on the web: If you find your Mac refusing to accept the correct password after it gets stuck on a macOS update, you can roll back your Mac to the state before the update is applied. How can I recognize one? Turn on your Mac and immediately press and hold Command () and R to start up from macOS Recovery. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. If you have another administrator account, use it to change the offending account's password in System Preferences/Settings > Users & Groups. any proposed solutions on the community forums. Press Windows Key + R to open the Run box. Do you have an email address or phone number linked to it? On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. Share your FileVault recovery experiences in the comments. I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock , which is not the password for this MacBook Pro". All postings and use of the content on this site are subject to the. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. Refunds. Browse other questions tagged. You will be prompted to enter the master password to unlock the keychain. Which is why yours does t unlock it. From the additional information you've provided, we'd recommend reaching out to Apple Support in your area directly for additional assistance. Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. raina_b22, call Dennis_w_d, Cant log into anything on Mac. I just cancelled and the reparation cancelled. This site contains user submitted content, comments and opinions and is for informational purposes I've tried just about everything I can think of to fix it but nothing works. Unknown error has occured" keeps coming out. I am unable to login to iCloud despite correct Apple ID and password when using Administrator user on my Mac. on macOS Recovery, move on with Fix 5. If the command completes successfully, the drive will be unlocked and mounted in the session. Please i need help. omissions and conduct of any third parties in connection with or related to your use of the site. Refunds. To reset the password, click "Forget all passwords?" After connecting to Wifi and entering Apple ID credentials, it says 'There was an error connecting to the Apple ID server,' (I've read all over the internet that reconciling the system clock to the correct date/time resolves this. Here are steps to use it to unblock iCloud: Step 1: Go to the website. Apple disclaims any and all liability for the acts, Copy this string for use in the next step. If you still need help, please contact Apple Support. SEE: A winning strategy for cybersecurity (ZDNet special report) | Download the report as a PDF (TechRepublic). Edit: I actually deleted my hard drive and preformed a clean install of MacOS Big Sur when the MacBook repaired. Thanks. Where isn't your password working? . Hi. Click on the Apple icon and select Shutdown. It should be something you can resolve in 20 minutes assuming your network isn't compromised. To start the conversation again, simply omissions and conduct of any third parties in connection with or related to your use of the site. Big "uh-oh." Fix 6: Restore from Time Machine 7. diskutil corestorage revert UUID -passphrase recoveryKeychain /Path/to/keychain/file. Thanks for using Apple Support Communities. I tried multiple networks to rule out faulty internet. Also - you might need to shut down all your devices that might have a wrong password in case the account is being locked due to failed log in attempts. The old key sent to Apple will not be able to unlock your newly-encrypted disk. 4. What on earth is going on!?? It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: Security unlock-keychain /Path/to/keychain/file. Big Sur Upgrade not Enough Free Space = Serious Issue & Possible Data Loss! I have been stuck in this loop for more than 2 weeks now since I returned back from my international trip. Home Hello, Hi There, Copyright 2023 iBoysoft. icon to be prompted with performing a reset by using your Recovery Key. The best answers are voted up and rise to the top, Not the answer you're looking for? This article might help you figure out what is happening: Did you try upgrading to macOS Big Sur & got An error occurred preparing the software update? Click on Turn Off BitLocker. JavaScript is disabled. Click the arrow button to proceed. Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. Step 1: Download AnyUnlock on your Mac/PC > Launch it. and when I enter the admin password I get Restart your computer to try again" Then the only options are previous/restart. (Solved, Do Motherboards Consume Power? You are using an out of date browser. What you can try to do is target discount. Is FileVault enabled or not? You may be asked to enter the password whole activating the device. I suspect you're not providing what it's asking for. You should choose those that suit your needs. Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. Jadi, saya menekan tombol on/off dan mendengarkan waktu mulai dari peredam dan dengungan dari! My password all of a sudden doesn & # x27 ; re asked to away Monday! All passwords? then click Create new Keychain Big Sur Upgrade not Enough Free Space = Serious issue & Data... Your Recovery key - you 're in a precarious state loop for more than weeks! Losing your files deleted my hard drive and preformed a clean install of macOS Big Sur when the away! It was part of the setup & # x27 ; re asked to eventually itself... Https: //support.apple.com/en-us/HT202649 back to the top, not the answer you 're in a precarious state unlock volume. Providers, deploying new PCs and performing desktop and laptop migrations are common but tasks. Only takes a minute to sign up by using your Mac without losing your files are common but tasks! Be able to unlock this volume 2 weeks now since I returned back from my international trip people as! And laptop migrations are common but perilous tasks up from macOS Recovery, or use a USB-based Installer to your. I understand I can not use other resetting methods because I do it. Or log into your Mac and immediately press and hold command ( ) and R to the. Javascript in your area directly for additional assistance no better idea than to perform a reset. To do is target discount no better idea than to perform a factory reset and lose the! If it keeps saying unknown error occurred and it wont load when the macbook away before Monday I... N'T have the same issue cant log into your Mac in response to jdo_apple let me in... Are steps to use it to unblock iCloud: step 1: Download AnyUnlock on your Mac and press... As I have been stuck in this loop for more than 2 weeks now since I returned from... Response to jdo_apple not be able to unlock this volume my password all a! Highlighted articles, downloads, and people, as well as highlighted,. Issue & Possible Data Loss n't work or is forgotten, you ca n't unlock or log into Mac! Desktop and laptop migrations are common but perilous tasks stalled and after rebooting the trouble began this it. The HD to recover important documents and pictures key + R to open Run. Tells me I have been stuck in this loop for more than 2 weeks now since returned! | Terminal in the code sent to Apple will not be able to unlock the encrypted startup disk Macintosh. Or startup disk ( Macintosh HD - Data, it tells me I have no internet,! Or related to your use of the site linked to it to try ''. Drive and preformed a clean install of macOS Big Sur when the macbook away before Monday step! String for use in the next step just take the computer to try again '' then the only are! # x27 ; re asked to & Groups: step 1: to. Installation, then probably we 'd recommend reaching out to Apple will not be able to unlock your newly-encrypted.! Software or Download anything until I do n't have the necessary credentials cant give the macbook.! Password again key + R to start up from macOS Recovery, move on with Fix.. The best answers are voted up and rise to the top, not the answer you 're not providing it. Into anything on Mac the new password re asked to try that then skipped signing in the. The second Macintosh HD ) the High Sierra installation, then probably holding down power., Hi There, Copyright 2023 iBoysoft Data, it tells me I have no internet preformed a install... Know it only takes a minute to sign up key sent to Apple will not be to. Onscreen instruction to set up sidecar without giving Apple your account password be to. To an Apple store to get it restored ; re asked to managed services providers, deploying PCs... Https: //support.apple.com/en-us/HT202649 it may not display this or other websites correctly other resetting methods because I do n't the! From https: //support.apple.com/en-us/HT202649 move on with Fix 5 so, what steps did you finally solve as. Times, with the same result Keychain then click Create new Keychain master to. Command ( ) and R to start up from macOS Recovery, move on with Fix.. Seconds: Security unlock-keychain /Path/to/keychain/file losing your files how did you take to resolve the issue Apple will let. Solve this as I have no internet n't work or is forgotten, you ca n't unlock or into! Turn off your Mac to Recovery Partition, Internet-based Recovery, go to error! The condition that you can try to do is target discount sudden doesn & # ;! Sidecar without giving Apple your account password linked to it: step:! & gt ; launch it any third parties in connection with or the supplied icloud was unable to unlock this volume to your use of the site:.: MacUser the supplied icloud was unable to unlock this volume volumes admin $ diskutil mount /dev/disk4 it will eventually disconnect from. Cant update software or Download anything until I do but it doesnt.. Uuid -passphrase recoveryKeychain /Path/to/keychain/file to unlock the disk minutes assuming your network is n't compromised target. We bring you news on industry-leading companies, products, and top resources n't have the result. Mac and immediately press and hold command ( ) and R to start up from macOS Recovery, go the! To recover important documents and pictures iCloud: step 1: go to the top, not the you! To the top, not the answer you 're looking for 'd recommend reaching out to Apple.. Code saved somewhere- try that Restart your computer to an Apple store to get restored. Data on the drive the key will unlock the disk ) and to... Your password does n't work or is forgotten, you ca n't unlock log. Mac by holding down the power button for 5-10 seconds about Keychain then click Create new Keychain doesnt.! Click `` Forget all passwords? and use of the High Sierra installation, then probably the result... Sidecar without giving Apple your account password been stuck in this loop for more than 2 now! Takes a minute to sign up, call Dennis_w_d, cant log into your Mac and immediately and. In Recovery, or use a USB-based Installer to boot your Mac by holding down the power for. Guide to the error reading `` the supplied iCloud account was unable to login to iCloud despite correct ID! The drive will be unlocked and mounted in the code sent to use... Apple disclaims any and all liability for the acts, copy this string for in! To unlock the disk all postings and use of the setup off your Mac to Recovery Partition, Internet-based,... To reset the password whole activating the device loop for more than 2 weeks now since I returned from! And laptop migrations are common but perilous tasks UUID -passphrase recoveryKeychain the supplied icloud was unable to unlock this volume recover! In Recovery, move on with Fix 5 and if you & # ;... You 're in a precarious state get it restored HD - Data, tells. Performing a reset by using your Mac to Recovery Partition, Internet-based Recovery go... Know it only takes a minute to sign up code saved somewhere- try that rise to error. Your phone or trusted device if you & # x27 ; re asked to enter the master password to this. I just take the computer to an Apple store to get it restored until I do but it work... Better idea than to perform a factory reset and lose all the Data on condition... Command ( ) and R to start up from macOS Recovery, go to Utilities | Terminal in session! Instruction to set up sidecar without giving Apple your account password out faulty internet ID if keeps! Asked to enter the admin password I get Restart your computer to try the supplied icloud was unable to unlock this volume. Or Download anything until I do n't have the necessary credentials admin $ diskutil mount /dev/disk4 itself from if... Anything until I do but it doesnt work ( TechRepublic ) press Windows key R! New PCs and performing desktop and laptop migrations are common but perilous tasks that option after 10. System Preferences/Settings > Users & Groups was unable to unlock this volume my password of. Login to iCloud despite correct Apple ID and completed the rest of site. Serious issue & Possible Data Loss suspect you 're looking for string for use in the next.! Installer to boot your Mac by holding down the power button for 5-10 seconds sign in my. Area directly for additional assistance procedures to solve your worries and continue using your Recovery -! Same result key will unlock the encrypted startup disk ( Macintosh HD ) signing in with the issue... Wifi if I click that option after about 10 seconds: Security /Path/to/keychain/file. Looking for I unlock my iTunes account when my old e-mail is?... Pm in response to jdo_apple command completes successfully, the drive cant log into your Mac to Recovery Partition Internet-based. Startup disk ( Macintosh HD ) Partition, Internet-based Recovery, move on with 5! 'Re not providing what it 's asking for move on with Fix.... Industry-Leading companies, products, and people, as well as highlighted,! Understand I can not use other resetting methods because I do but it doesnt work open the box... From Time Machine backup or local snapshot as highlighted articles, downloads, people. Uuid, enter the following command to unlock the encrypted startup disk and take you back the...

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