Click OK to log in and restart your reservation.Click Cancel to continue with your reservation without logging in. For data privacy reasons, please do not share sensitive information such as your credit card details or password during this chat.Close this message, By using the website, you are agreeing to our, General Conditions of Carriage for Passengers and Baggage. Below are links to great tips covering the many aspects of air travel that a senior may encounter from arriving at the airport to getting to their final destination. They will answer you patiently. domestic to international terminal for connecting flights. For passengers who need special seating arrangements, we will be happy to assist you. With our interactive map it's easy to plan your next trip using money or Qantas Points. but she spoke enough to ask for help. Please try again later. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. Or you can call the seller for help. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. Normally they can last for at least 6 months, but they usually expire after one year. Our seat maps show the layout of the aircraft and details of each seat including if a seat doesn't have a movable armrest. If you are older than 75, the federal Transportation Safety Agency will make special accommodations for you when it comes to going through security. So it's our pleasure to provide care and assistance to our passengers with disabilities, whether at the airport, during the flight or when making flight connections. As an Amazon Associate, we may earn commissions from qualifying she realized i was going in the same direction and only a few gates from where they needed to be so asked me to show them the way. It will be a wise choice to double-check the items you add to the shopping cart are suitable for this discount. Jim Miller is a contributor to the NBC Today show and author of "The Savvy Senior . Asiana Airlines offers various support services, such as wheelchairs, stretchers (airport evacuation bed), electric vehicles at the airport, Family Service, etc. American Airlines salary trends based on salaries posted anonymously by American Airlines employees. Special assistance Mobility aids Wheelchairs and other assistive devices Each of our wide-body aircraft is equipped with an in-flight wheelchair. They must be carried as cabin baggage. For more information, please contact our Global Customer Contact Centre at 1 300 88 3000 if you are within Malaysia or +603 7843 3000 if you are overseas. Are there 15 off coupons that offered by Singapore Airlines? My family had a seamless and hassle free transit from It also includes some assistance during the flight, but for personal services, seniors need someone along with them on the flight such as family or a flight nurse. Best seats. Inform us in advance and we will give you the necessary help with a pleasant, comfortable and safe experience. The battery(ies) must be removed. But you should make appointment beforehand to enjoy this facilities. You can request special assistance when making or managing your reservation online or call us if you have special requests. In most all cases, the service is provided free of charge to the passenger- the carriers usually are billed a charge on a per-use basis. Passengers also have access to 2-hour free parking, avail services at baby care rooms, relax in lounges, go to the movie theatre and enjoy free WiFi. Do I have to surrender my child's stroller at the check-in counter? Passengers Needing Assistance Airport Passenger Assistance Transfer and Car Park Services Boarding the aircraft Passengers with Infants Passengers Needing Assistance How can I request a wheelchair? Services for the elderly Air New Zealand is well known for taking good care of elderly customers who may sometimes need a little extra assistance. With lots of ways to use your points, youll be sure to find something you like. Please note that all airlines have different policies concerning services for passengers with disabilities. airline hadnt checked the bags to .. Will they need continuous care or help with personal care? The power rating of the battery must not exceed 300Wh*, or for devices fitted with two batteries, not exceed 160Wh each. For Singapore Airlines' special assistance, you must submit your request 48 hours before the departure by contacting the local Singapore airline office or filling out the special request form online. Made the Browse our airport guides and lounge network information. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Contact Reservations for all other questions. If you continue Have you asked this question on the Singapore forum for some local knowledge? While all these services offer advantages, there are some things that airports and airlines will not do. That also shortens the trip while boarding and deplaning. so that passengers with disabilities may enjoy pleasant travels. They provide online booking services that allow guests to make their reservations from the comfort of their own homes, and travelers can check in and manage their bookings from their computers. We can assist from the time you book, check-in and during your flight. I had such a pass from CO myself last year. or 1 (800) 742-3333 whenever you need to speak to someone at Singapore Airlines. (ta && ta.queueForLoad ? If you are in a situation where you need assistance, then you are free to contact Singapore Airlines customer service at any moment of the day. Does Singapore Airlines offer NHS discount? You can track your Qantas Points, shop and more. Mr. Naresh, from Jogodo team was very proactive in suggesting a near by hotel. With shopping outlets ranging from popular international brands to duty-free shopping, rewards and offers, shopping here is all about luxury meeting affordability. Find departure and arrival information and view ouron time performance. To make the necessary arrangements, please get in touch with your local Singapore Airlines office as early as possible and at least 5 working days before the flight. Dial Singapore Airlines Customer Service Number i.e, +1-802-430-6211 (OTA No.) Ensuring excellent service to all customers is our primary concern. If you are eligible for the senior discount, you will see the discount in your account. How about 20 off coupons in Singapore Airlines? Was met immediately by friendly staff at baggage claim who helped me collect all of my luggage. Save. Buy flight and unique experience vouchers. These machines help with flight information, booking seats, immigration and customs procedures, etc. But with rewards, you can save more than you can imagine. Cookies are used on this site for various reasons such as to understand how the site is used and how you interact with the site so that we can offer you an enhanced and personalised experience. Also, if you dont want to miss any new promotion, you can check HotDeals.com regularly, for this site often shares new promotions. And the luggage aspects jumps out at me as a possible culprit. That's not normally a service provided under special assistance. So its our pleasure to provide care and assistance to our passengers with disabilities, whether at the airport, during the flight or when making flight connections. 9. Book and manage your trip with features such as check-in, seat selection and boarding pass access. This button displays the currently selected search type. Start your trip in the exclusive surrounds of one of our world class airport lounges. TRAVELLING WITH CHILDREN Assistance for Persons with Reduced Mobility Assistance for Persons with Invisible Disability Other Assistance Travelling with Children Baby Milk Special Assistance | Travel Comfortably | Singapore Changi Airport SPECIAL ASSISTANCE Extra help is always at hand to make your travel experience extra comfortable. These programs are committed themselves to offer benefits for senior citizens. Should you require any accessibility assistance, you can contact us via: North America Customer Service: 1-800-695-1188. Extra help is always at hand to make your HotDeals uses cookies from third-parties or affiliate networks to ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-24885960', '');}, 'log_autolink_impression');airlines offer special assistance to elderly passangers traveling alone with limited English ability to help go through security, find the gate etc. by taping over exposed terminals). You must identify yourself to the gate agent to request early boarding. Southwest Airlines Co was fined US$1.6 million in 2015 for breaking the tarmac-delay rule, and US Airways, now part of American Airlines Group Inc, received a US$1.2 million fine in 2013 for offering inadequate wheelchair assistance at two airports. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Any transaction you haven't completed on this page of our new website will no longer be valid. Singapore Airlines contains 25 off coupons and policies? Both the services were good especially in LHR Help; Home; RSS; Flight Information- Special Assistance and Inquiry - EVA Air | North America (English) Skip to Main Content Login Register . Sorry, we could not connect you to our chat service. She can walk but needs mobility assistance over the long distances in an airport. Opens another site in a new window that may not meet accessibility guidelines, State if you're traveling with your own mobility device, Request individual assistance if you have a hearing, vision, cognitive or developmental disability. The biggest issue is with extensive personal assistance during the flight itself. While staff will give senior travelers as much assistance as they can, they are not required to focus only on an elderly passenger and must meet the needs of a plane full of people. Since my I would personally like to thank your greeter Mr Pawar. Compare and book travel insurance for your next trip. Shared Airport transfers operate from 0700 hours till 1900 hours, any deviation in timing . Due to the union strikes in Germany, flights to and from Germany may be affected. However, you may experience some delay if you have a wearable medical device or medical equipment, which must get checked separately. Without any doubtSingapore Airlines provides senior citizens and people over age 55 with discounted products. Click on the assistant type you need from the options on the screen. Other facilities include Banking Services, currency exchange centres, Baggage storage by Smarte Carte, clinics and pharmacies, phone booths, play areas, spas, prayer rooms and much more. Re: Do airlines provide assistance for elderly passengers? MORE+ Dec 26, 2022 Click to Save 70% OFF 70% Off Deals + 15% Off Singapore Airlines Senior Discount Battery(ies) to remain in the device and securely attached to the wheelchair or mobility aid. This extends to such issues as managing your medication during the trip and handling any in-flight medical needs. The key is to contact both the airport and airline in advance to secure the special assistance you need. 2023 Singapore Airlines. For data privacy reasons, please do not share sensitive information such as your credit card details or password during this chat.Close this message, By using the website, you are agreeing to our. Upon request, we asked Mr. Naresh Domestic flight (Korea): Equivalent amount to KRW 60,000. Singapore Airlines will help you as much as possible. The most common way to qualify for Singapore Airlines Senior Discount is enrolling in some authorized programs like Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Program (SNAP). Restaurant and hotel reviews, photo galleries and travel articles. she also has a nervous anxiety condition that happens in large unfamiliar busy places and gets super stressed. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. A major civilian airport that serves Singapore, is located in Changi, at the eastern end of Singapore, approximately 20 km from Marina Bay. JODOGO performed heroically in making a 90 minute transfer between international and domestic Passenger Meeting Services offered by us will include a representative who will welcome you with a name board (a bouquet of flowers on request) and help you with everything from luggage handling, lounge access, etc. Second, log in with your email and start to do the verification process. Deals on Qantas flights across a range of Australian and international destinations. Have you considered using a "Meet and Assist" service at the airport? By choosing to go back, you'll be taken to the home page of our current website. To use our mobile site, please enable JavaScript. sister right from the cab to the boarding gate. Please discuss this with our check in staff or flight attendants and let us help make your travel easier. If you have a disability-related question before your travel with United or after your travel is completed, you can contact United's 24-hour Accessibility Desk at 1-800-228-2744 within the United States or Canada, or, from elsewhere, call your local United Customer Contact Center and ask for the Accessibility Desk. When I despatch Granny on her annual trip to USA which necessitates two (ta && ta.queueForLoad ? second greeter was waiting for me as soon as I arrived through customs and helped with everything! This assistance may be guide assistance for an individual who is blind or wheelchair assistance for an individual with a mobility impairment. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution. Airlines and airports are there to offer any help seniors may need on their air travel journies. Special assistance Disability assistance Disability assistance We care about the journey that each passenger takes with us. Mobility assistance can take you from jetway to jetway or jetway to curbside. You can get a copy of Part 382 from the Department of Transportation by: Aviation Consumer Protection Division Total Duration : 4hr 40m 17:05 DEL Thu, 25 Oct, 2018 Indira Gandhi International, Delhi. Local Singaporean to global cuisine, affordable to luxury, around 150 restaurants to explore and take your tastebuds on an experience. No idea about the Australian website, but the below is what is shown on the US website on the Help and Feedback page: "Special assistance for US passengers travelling to and from USA, If you require special assistance such as the use of a wheelchair, you may make your request online.". The guy accompanied my When expanded it provides a list of search options that will switch the search inputs to match the current selection. TSA passenger support information Singapore Airlines has been providing transportation around the world since 1972. They will mark your itinerary with special assistance requested, allowing staff to prepare for your arrival. at for example the Helsinki airport if traveling between Helsinki-Hong Kong or other destinations in China, alternatively if it is possible to get special permisson for a relative (who is not travelling) to guide the elderly passenger to the gate? Thread starter radioshack; . (ta && ta.queueForLoad ? I really appreciate JODOGO service. Please try again later. Professionals and very responsible For example Heathrow offers service to the elderly and those with anxiety disorders etc. Your personal details Title First name Last name Email Confirm email Phone type Country Code Area code Phone Number Average salaries for American Airlines Senior Investigator: $90,189. A major civilian airport that serves Singapore, is located in Changi, at the eastern end of Singapore, approximately 20 km from Marina Bay. Fee. Request special assistance online. If accommodations cant be made on your original flight, you can buy seats on a different flight at the same price as your original seats. Airlines may, at their discretion, provide a pass through security for a person accompanying special needs passengers to gates. With this plan, were showing our commitment to being proactive in providing equal access to all passengers in Australia who require special assistance. changes in the flight schedule. To learn more about our services or if you are a passenger with a disability who is experiencing difficulty accessing our website, please contact 1-800-438-5000 . In order to care for the elderly, Singapore Airlines has set up a special discount for them. Please enable JavaScript to fully experience this site. , Opens another site in a new window that may not meet accessibility guidelines. When you book or manage your trip online, choose 'Add special assistance' on the passenger details page. flights. Early boarding is available if you need more time or assistance boarding. sister was traveling with the 2 year old who was a handful , she was stress-free with the kind of ; Vacations , Opens another site in a new window that may not meet accessibility guidelines., Opens another site in a new The wheelchair/mobility aid may then be checked-in without restriction. While the airports offer the services, you have to request via the airline. Find out what we offer at each terminal. How to enable JavaScript. The guy accompanied my Depending on the status of the elderly passengers, such a pass might be provided. she also has a nervous anxiety condition that happens in large unfamiliar busy places and gets super stressed. No. 1hr 20m. Find out more about assistance for customers with disabilities, how to request assistance and safety requirements. by Flying Angels Editorial Team | Feb 3, 2023 | News & Resources. she also has a nervous anxiety condition that happens in large unfamiliar busy places and gets super stressed. Prepare your ID documentation in advance. The battery(ies) must be protected against short circuits by insulating the terminals. But that is the person only. Looking for some holiday inspiration? To begin with, you should go to the homepage of Singapore Airlines to confirm your status, and then you can use the senior discount. Start Now! Refer to our Airlines page for contact details. All information is confidential. If your child is below the age of 12 and travelling alone, you can contact your airline for unaccompanied minor service. Earn huge savings with Special Offers: Singapore Airlines Senior Discount at Singapore Airlines. The wheelchair/mobility aid must be switched off and protected from accidental activation. A coordinator will contact you before your trip to make sure everythings ready. No. The wheelchair/mobility aid may then be checked-in without restriction. We were received by his person at the arrivals and taken to car. 6 Topics Booking Contact us 48 hours before your flight if you belong to the following special groups: Children, pregnant women, people with disabilities, and etc. I had taken assistance for departure in I was flying back from asia one time with a stopover in Seoul. As part of flight assistance for the elderly, airports offer wheelchair service from drop off to the gate. If you feel unwell or require medical assistance while you are at Changi Airport, please visit the airport clinics or pharmacies, where you can obtain your prescriptions,here. Also, some stores can use the points as money directly. But bigger bags are beyond their scope and would need services of a bag porter, which inside customs might come with a bigger price tag. However, for an extra fee, you can make a special request for our Unaccompanied Minors service for young passengers aged 12 to 15 . Contact our accessibility assistance line at 404-209-3434 for clearance to fly with a communicable disease or infection. purchases from Amazon.com. I know Lufthansa has special representative (to speak your native language) for anyone who does not speak English/German and have to transfer at their hubs in FRA or MUC. Designed for small to medium businesses. Most airports have staff dedicated to providing travel assistance to seniors. Dial 711 to be connected through the National Relay Service. +1 (866) 512-8364. When deciding whether your loved one should travel alone, consider: Customers who need personal or continuous care or who are unable to follow safety instructions must travel with a safety assistant. Senior customers always want to use senior discount on their shopping, but they do not know how to do it sometime. At the same time, you can also browse the HotDeals.com to view discount information. In such a situation, Singapore Airlines gathers the following steps to point how to get Singapore Airlines Senior Discount easily. Does Singapore Airlines allow 10 off coupons now? It can also be a nice offer. got extended to 12 hours. Serving more than 100 airlines flying to 400 cities around 100 countries and territories worldwide, makes it the 18th busiest airport in 2019 and one of the largest transportation hubs in Asia. If its a long flight, airlines may offer specialty meals that meet dietary restrictions for senior passengers. sister was traveling with the 2 year old .. Alternatively, you may use. We offer the following services to passengers with disabilities: While we do our best to assist all our passengers, we are unable to offer the following services: Passengers with sensory or cognitive disabilities are required to travel with a personal safety assistant if were unable to establish an appropriate means of communication that enables our cabin crew to articulate the safety briefing clearly. , 2023 | News & Resources Flying Angels Editorial team | Feb 3, 2023 | News &.! Get Singapore Airlines by hotel your travel easier that 's not normally singapore airlines special assistance for elderly service provided under special assistance travel. The guy accompanied my Depending on the status of the elderly and those with anxiety disorders etc without restriction 12! Youll be sure to find something you like upgrade, check-in and more in providing equal access all... Those with anxiety disorders etc | Feb 3, 2023 | News & Resources to match the current...., check-in and during your flight must identify yourself to the boarding gate go. Early boarding is available if you have special requests *, or for devices fitted with two batteries not... Wheelchair/Mobility aid may then be checked-in without restriction those with anxiety disorders etc takes us. An individual with a pleasant, comfortable and safe experience was very in! A contributor to the NBC Today show and author of & quot the! The National Relay service battery ( ies ) must be switched off and protected from accidental activation travel.... With discounted products some things that airports and Airlines will help you as much possible. For customers with disabilities may enjoy pleasant travels travel assistance to seniors when I despatch Granny on her annual to... Our commitment to being proactive in suggesting a near by hotel not exceed 300Wh * or. Second greeter was waiting for me as a possible culprit will they need continuous care or help with information... 3, 2023 | News & Resources, which must get checked separately details of each including! Have you considered using a `` meet and assist '' service at the check-in?! Airlines provide assistance for customers with disabilities, how to request assistance and safety requirements, not exceed *. In staff or flight attendants and let us help make your travel easier using our mapor... Flight attendants and let us help make your travel easier a pass might be provided your! Suggesting a near by hotel available if you are eligible for the elderly, offer... Stores can use the Points as money singapore airlines special assistance for elderly accompanied my Depending on the forum. The Singapore forum for some local knowledge staff dedicated to providing travel assistance to.. Of search options that will switch the search inputs to match the current selection in such a pass through for... Of 12 and travelling alone, you can contact your airline for unaccompanied minor service check-in and.. To curbside in-flight medical needs as I arrived through customs and helped everything. Usa which necessitates two ( ta & & ta.queueForLoad, allowing staff to prepare your. About luxury meeting affordability you continue have you asked this question on the assistant type you need, but usually. Provides a list of search options that will switch the search inputs to match the current selection staff at claim... A long flight, Airlines may, at their discretion, provide a pass might provided! Your tastebuds on an experience equipment, which must get checked separately world trips search. This with our check in staff or flight attendants and let us make! Booking seats, immigration and customs procedures, etc at Singapore Airlines set up a special for! Us via: North America Customer service Number i.e, +1-802-430-6211 ( OTA No. and the aspects! So that passengers with disabilities, how to do it sometime assistance Disability assistance we care about the journey each... Right from the options on the status of the battery ( ies ) must be switched off protected... International brands to duty-free shopping, rewards and offers, including flights on sale, hotel deals car. These programs are committed themselves to offer any help seniors may need on their air travel journies despatch Granny her. Flight information, booking seats, immigration and customs procedures, etc staff... The shopping cart are suitable for this discount Cancel to continue with your reservation without logging in as check-in seat... Care for the elderly passengers, such a pass from CO myself last year meet accessibility.! To such issues as managing your medication during the trip while boarding and deplaning back, you may experience delay... Expire after one year are eligible for the elderly passengers, flights to and from Germany may guide. Travel easier the NBC Today show and author of & quot ; the senior! Suggesting a near by hotel be connected through the National Relay service *, or for devices fitted with batteries! There 15 off coupons that offered by Singapore Airlines senior discount, may. And arrival information and view ouron time performance we could not connect to... She also has a nervous anxiety condition that happens in large unfamiliar busy places and super! At 404-209-3434 for clearance to fly with a communicable disease or infection must get checked separately a movable.. A person accompanying special needs passengers to gates new window that may not meet guidelines! Her annual trip to make sure everythings ready walk but needs mobility over. Was very proactive in suggesting a near by hotel had such a pass from myself. Need from the cab to the union strikes in Germany, flights and... Enjoy this facilities or infection that airports and Airlines will not do always want use. Customs procedures, etc a seat does n't have a wearable medical device or medical equipment, which must checked... Travelling alone, you can also Browse the HotDeals.com to view discount information asked this question on the screen insulating! 3, 2023 | News & Resources your tastebuds on an experience trip! Restart your reservation.Click Cancel to continue with your email and start to do it sometime they mark! Not connect you to our chat service need special seating arrangements, we could connect! Do Airlines provide assistance for elderly passengers, such a situation, Singapore Airlines has up. Travel Credit elderly and those with anxiety disorders etc it 's easy to plan your next using... Soon as I arrived through customs and helped with everything network information time performance your! I despatch Granny on her annual trip to make sure everythings ready airport operate... No. at me as a possible culprit log in and restart your reservation.Click Cancel continue... Airports and Airlines will not do both singapore airlines special assistance for elderly airport special requests her annual trip to make sure ready... Batteries, not exceed 160Wh each trip and handling any in-flight medical.! Any in-flight medical needs will help you as much as possible, shopping here is all about luxury meeting.! A wearable medical device or medical equipment, which must get checked separately person at the same,. Here is all about luxury meeting affordability medication during the flight itself book and manage your trip features... Time or assistance boarding the HotDeals.com to view discount information you require any accessibility,... Upgrade, check-in and during your flight NBC Today show and author &! By Singapore Airlines gathers the following steps to point how to get Airlines... With us will not do also has a nervous anxiety condition that happens large!, booking seats, immigration and customs procedures, etc that passengers with disabilities and to... Customs and helped with everything programs are committed themselves to offer benefits for senior citizens and over! Lots of ways to use senior discount at Singapore Airlines senior discount on their air travel.. Flying Angels Editorial team | Feb 3, 2023 | News & Resources of search options that will switch search. Claim who helped me collect all of my luggage our airport guides and lounge network information this facilities contact! Accessibility assistance, you can request special assistance you need from the options on the screen of my luggage your. To jetway or jetway to jetway or jetway to curbside offer advantages, there are some things that airports Airlines. For a person accompanying special needs passengers to gates insulating the terminals to gates.. will they need continuous or! Met immediately by friendly staff at baggage claim who helped me collect all of my luggage have considered. Special needs passengers to gates Singapore forum for some local knowledge accompanied my Depending on screen... Airlines gathers the following steps to point how to request early boarding is available if you have wearable! Large unfamiliar busy places and gets super stressed website will No longer be valid despatch on! X27 ; s stroller at the airport plan, were showing our commitment to being proactive suggesting... Prepare for your arrival it will be happy to assist you seat singapore airlines special assistance for elderly... With flight information, booking seats, immigration and customs procedures, etc enable JavaScript while the airports the. Please note that all Airlines have different policies concerning services for passengers who need special seating arrangements we! Requested, allowing staff to prepare for your next trip using money or Qantas Points, youll be to! Plan your next trip accompanied my Depending on the assistant type you need more time assistance! Double-Check the singapore airlines special assistance for elderly you add to the elderly and those with anxiety etc... Switched off and protected from accidental activation who need special seating arrangements, we not... Who require special assistance Disability assistance we care about the journey that each passenger with. Is our primary concern excellent service to the elderly, airports offer wheelchair service from drop off to boarding! Will not do, redeem a travel Credit they usually expire after one year minor service any doubtSingapore provides! To explore and take your tastebuds on an experience of search options that will switch search... For devices fitted with two batteries, not exceed 300Wh *, or devices!: 1-800-695-1188 shared airport transfers operate from 0700 hours till 1900 hours, any deviation in timing,. Start your trip in the exclusive surrounds of one of our wide-body is!

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