Here are the top 10 titles I found candidates and employers using for Customer Service . Customer service representative is a common functional title assigned to someone in a business that helps customers resolve problems related to product or service purchases. Call center manager. Performed general office tasks that included taking phone messages and assisted customers with purchase order information. Initiated and completed special projects that met identified project goals and objectives. . Helped new customers open escrow accounts and assisted them in how to manage their accounts online. On average, customer service and billings earn a difference of $1,039 higher per year. Take customer care assistant for example. This customer-base can be summarized into three target groups; internal DLL departments, external vendor partners and end-users. Here's an example of how office assistant and customer services are able to utilize computer skills: "use computer system for invoice data entry by way of excel; maintain client registration forms, and lite research purposes. ( en noun ) One who may speak for another in a particular capacity, especially in negotiation. ", While "problem-solving skills" is listed last on this skills list, don't underestimate its importance to office assistant and customer service responsibilities. This will allow you to come across as knowledgeable when dealing with prospective and current clients. These skill sets are where the common ground ends though. After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming an office assistant and customer service. Manage and update HR databases with different information such as new hires, terminations, sick leaves, warnings, vacation and days off. Administrative assistants use a computer to create spreadsheets, compose messages, manage databases, and whip up presentations, reports, and documents. Experience in high volume / fast paced retail sales, marketing and customer service environment. The duties a Customer Service Assistant performs vary depending on their position and work environment. In general, administrative supports study at similar levels of education than customer service administrative assistants. Some of the specific duties and responsibilities of an Administrative Officer include: Answering questions about the company by phone or email. They also both handle faxes and mail. So much so that the likelihood of them earning a Master's Degree is 1.9% more. Prepare, manage and store paperwork for HR policies and procedures. "purchase orders," "credit card," "inbound calls," and "customer orders" are skills that have shown up on customer service administrative assistants resumes. Knowing our products inside and out so that you can . Customer Engagement = It goes beyond what your products or services can do for someone; it's about them and what they need from you . Customer service encompasses all the best practices, processes, and values that underpin your interactions with customers, while customer support deals mainly in solving technical customer problems. The industries that customer service administrative assistants fulfill the most roles in are the manufacturing and transportation industries. Coded plastic surgery operative reports to include elective plastic surgery as well as emergency plastic surgery claims. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a customer service administrative assistant resume: "secretaries and administrative assistants interact with clients, customers, or staff" This example from a resume shows how this skill is used: "sharpen up interpersonal/ communication skills to enhance better customer satisfaction and improve productivity. An example of why this skill is important is shown by this snippet that we found in a office assistant and customer service resume: "representatives help companies retain customers by professionally answering questions and helping to resolve complaints." Good communication and customer service skills are also essential, as administrative assistants often interact with clients, vendors, and other employees. A Customer Service Assistant who works at an IT helpdesk, for instance, may provide customers with technical assistance or may route calls to a technical services department. On the other hand, office assistants have more administrative duties. ". This means that the top-earning office assistant and customer services make $14,000 more than the lowest-earning ones. With the prevalence of internet technology, the demand for virtual assistants has increased significantly. Support via photography and videography for initiatives; including planning and implementation of special projects. Despite declining employment, about 389,400 openings for customer service representatives are projected each year, on average, over the decade. Now that weve gone through the 8 essential Administrative Assistant Skill, your toolbox of customer-dealing skills is sure to support you in becoming a standout representative for your organization. Some of the skills we found on office assistant and customer service resumes included "customer service," "data entry," and "payroll." Weve all heard the expression, a smile goes a long way but when you put this to practice you realize its an extremely valid point, and an essential administrative assistant skill. These similarities include skills such as "data entry," "payroll," and "schedule appointments," but they differ when it comes to other required skills. Varied Various temporary positions working in a professional environment including receptionist, customer service representative, data entry and warehousing. In fact, our research shows that one out of every four customer service administrative assistants were not college graduates. Identify and qualify credible business opportunities for the group sales team, draft client contracts, and facilitate VIP amenities. Planned and executed corporate meetings and lunches and special events for 100 plus employees and staff. Arguably the most important personality trait for an office assistant and customer service to have happens to be communication skills. Some jobs you might find interesting include an office assistant and customer service, administrative support, administrative staff, and service assistant. Edited/Maintain the official Herzing program and course outlines on the Herzing SharePoint intranet site. Answer (1 of 4): A receptionist is usually the first point of contact in an office, whether in person or by phone. Some companies combine the receptionist and administrative assistant roles into one. Browse our programs and find the one thats right for you. Copy to Clipboard. The top three companies that hire the most from these institutions include Lowe's Companies, Best Buy, and JCPenney. Office assistant and customer services tend to reach similar levels of education than customer service administrative assistants. Associate Account Executive vs Assistant Account Executive. Our AI resume builder helps you write a compelling and relevant resume for the jobs you want. * Rated number one in customer service. Assisted office manager in managing client service representatives and support personnel. Assist customers. The most prominent difference is that an administrative assistant will supervise other team members. * Most candy bundle sales in one night Administrative supports may earn a higher salary than customer service administrative assistants, but administrative supports earn the most pay in the technology industry with an average salary of $40,623. Client service associates are often the glue that holds an advisory business together. Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. We have detailed the most important office assistant and customer service responsibilities below. An office assistant and customer service annual salary averages $31,405, which breaks down to $15.1 an hour. Hired/Orient new employees, enter payroll, conduct yearly reviews, track attendance, and assisted/advise with disciplinary/termination procedures as required. According to our research through customer service administrative assistant resumes, customer service administrative assistants are mostly hired by Uline, Abrasive Technology, and California Service Tool. It's free to sign up and bid on jobs. Schedule and coordinate meetings, interviews, appointments, and office events, which also includes travel arrangements. staff profession generally makes a higher amount of money when compared to the average salary of customer service administrative assistants. According to a office assistant and customer service resume, "customer service representatives must be adept at using computers. Aided customers with working memory of office and furniture supplies Performed various customer service tasks, Provided customer service, operated cash registers, maintained dressing rooms and sales floor. Customer Service Representative Supervisor. Office managers may need to be more strategic in their . Thank you Mr Studer for writing an inspiring and positive book. Always follow up on situations where client satisfaction is in question. While looking through the resumes of several office assistant and customer services and customer service administrators we discovered that both professions have similar skills. The short answer is yes. An example from a resume said this about the skill, "customer service representatives must be able to provide clear information in writing, by phone, or in person." Prepare, type forms and statistical reports and compose letters and memos. Documented all new processes and procedures on various project teams. Moreover, they are usually in charge of scheduling various tasks, such as handling the agenda of upper management staff and coordinating activities across departments. 19. Eastham, MA. We calculated that 24% of Customer Service Administrative Assistants are proficient in Data Entry, Purchase Orders, and Payroll. An office receptionist typically remains in one place throughout the workday. This career brings along a higher average salary when compared to an office assistant and customer service annual salary. Service desk associates are supervisors and play a major role in ensuring the front end is ran smoothly. As the administrative staff, they primarily provide administrative and secretarial support for the department. As far as similarities go, this is where it ends because a customer service administrative assistant responsibility requires skills such as "purchase orders," "scheduling appointments," "credit card," and "expense reports." Jeanne is 54 years old. The most important skills for a customer service administrative assistant to have in this position are organizational skills. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors. Their daily tasks include answering inquiries, providing price quotes, discussing product and service specifications, offering discounts, processing payments, issuing refunds or replacements, and solving issues promptly and professionally to ensure client satisfaction. Although their titles are often used interchangeably, secretaries and administrative assistants actually perform different jobs. View more details on office assistant and customer service salaries across the United States. According to an office assistant and customer service resume, "representatives must listen carefully to ensure that they understand customers in order to assist them." Do you want to make a meaningful difference in a community where your knowledge, skills and experience will make a significant impact on students, staff and the community? 541.601 (a) (2) ["An employee shall be exempt under section 13 (a) (1) of the Act if: . 1. Comprehensive understanding of customer service, principles and practices . Conclusion Overall, the main difference in required job skills between office administrators and administrative assistants is the level of responsibility and decision-making power. Managed scheduling for meetings and other appointments, and coordinated travel arrangements; tracked activities on detailed calendar. Browse through our resume examples to identify the best way to word your resume. Customer Service and Administrative Industries . Hired/oriented new employees, entered payroll, conducted yearly reviews, tracked attendance, and assisted/advised with disciplinary/termination procedures as required. An administrative assistant, or admin assistant, is responsible for performing a wide range of administrative tasks in their place of work, while an executive assistant may perform more complex and advanced administrative duties, typically for top executives and other higher ups in an organization. Administrative support specialists provide different types of governmental assistance. In fact, customer service administrative assistants salary difference is $2,336 higher than the salary of office assistant and customer services per year. They also may negotiate with vendors, buy supplies, manage stockrooms or corporate libraries, and get data from various sources. TOP CLOSER 2000 THRU 2002 Home Pointe Property Management Sacramento, Ca. Administrative assistants may also be responsible for providing customer service. Premier Staffing Source, Inc. is seeking dedicated professional Administrative Assistants and Customer Service Representatives in Phoenix, AZ. Next up, we have the customer service administrative assistant profession to look over. In contrast, office assistant and customer services make the biggest average salary of $31,965 in the telecommunication industry. Find a Job The difference between a functional job title and an administrative title is relatively simple to understand. As mentioned previously, customer service administrative assistants highest annual salary comes from the finance industry with an average salary of $36,241. A sales associate, for example, works with one or more other sales workers to make sales at a retail store. Saying please, thank you and other common courtesies are something were instructed to do from a young age. Our Administrative Assistance Program at Robertson College takes the necessary steps to ensure all its grads are well equipped with customer-dealing skills. In fact, customer service administrative assistants salary difference is $2,336 higher than the salary of office assistant and customer services per year. Complete travel requests and submit paperwork. Conducted inside sales and opened new accounts. Customer service and billings earn a higher salary in the utilities industry with an average of $38,268. Aside from people skills, a call center is also a great place to sharpen . A good tip to remember is that your communication should reflect the nature of your audience, so in some relationships this may mean getting straight to the point and cutting out any small talk. The average salary for both positions may vary depending on the size of the company, the location of the job and the level of experience the employee has prior to taking the position. Prepared intricate presentations on Microsoft Excel and PowerPoint. They employ similar skills to increase customer satisfaction. Job Outlook. 1. The National Diabetes Trust is Canada's largest charitable clothing and small household good collection service.With more than 5,000 donations bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted gently used clothing and household items, using them to raise much-needed funds for Diabetes Canada. In this section, we compare the average customer service administrative assistant annual salary with that of an office assistant and customer service. Now that weve gone through the 8 essential Administrative Assistant Skill, your toolbox of. The three companies that hire the most prestigious, Administrative Assistant/Accounts Receivable, Learn More About Customer Service Administrative Assistant Job Descriptions, Then choose from 10+ resume templates to create your, 146 Customer Service Administrative Assistants Jobs, 2 Customer Service Administrative Assistants Jobs, What an Accounting And Administrative Assistant Does, What an Administrative Assistant/Technical Does, What an Administrative Office Assistant Does, What an Administrative Services Assistant Does, What an Administrative Support Assistant Does, What an Associate Administrative Assistant Does, What a Billing/Administrative Assistant Does, What a Business Administrative Assistant Does, What a Clerical/Administrative Assistant Does, What a Clerk's Assistant/Administrative Assistant Does, What a Contract Administrative Assistant Does, What a Finance/Administrative Assistant Does, Clerk's Assistant/Administrative Assistant, Accounting And Administrative Assistant Jobs Near Me, Administrative Assistant/Technical Jobs Near Me, Administrative Office Assistant Jobs Near Me, Administrative Services Assistant Jobs Near Me, Administrative Support Assistant Jobs Near Me, Associate Administrative Assistant Jobs Near Me, Billing/Administrative Assistant Jobs Near Me, Business Administrative Assistant Jobs Near Me, Clerical/Administrative Assistant Jobs Near Me, Clerk's Assistant/Administrative Assistant Jobs Near Me, Contract Administrative Assistant Jobs Near Me, Finance/Administrative Assistant Jobs Near Me. office staff and special projects as assigned. Customer Experience = When employees consistently deliver a great interaction with customers from validation to satisfaction. ", What Does A Customer Service Administrative Assistant Do. As Administrative Assistance, client interactions in person, over the phone and online are the core of our business. We used resumes from both professions to find that both use skills like "data entry," "purchase orders," and "payroll. A similarity between the two careers of office assistant and customer services and customer service administrative assistants are a few of the skills associated with both roles. It never hurts to add additional an your welcome into a phone chat, or to open the door for an office guest in a wheelchair.These small gestures wont go unnoticed by your manager or the clients you deal with on a daily basis. In a small office they may handle the customer service function as well. Handled returns Build a professional resume in minutes using this template. Administrative aides earn an average salary of $44,859 per year, while administrative assistants earn an average salary of $45,618 per year. Is administrative assistant the same as secretary? Scheduling meetings and taking notes. Post a Job on Zippia and take the best from over 7 million monthly job seekers. See 10+ resume templates and create your resume here. In October 2022, the global supply chain market was valued at around $20 billion making it one of the largest industries in the world. The median hourly wage for customer service representatives was $17.75 in May 2021. ", Another skill that is quite popular among customer service administrative assistants is interpersonal skills. After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a customer service administrative assistant. Customer Service; Application Presentation and Sharing; Integrated Applications; Executive Assisting; Administrative Assistant Externship; Career Readiness; Lastly, students of the program can be job-ready in just 27 weeks. Register new patients and update existing patient's demographics by collecting patient detail patient's information including personal and financial information. According to BLS projections, Executive Administrative Assistant positions are expected to decline in number between 2016 and 2026, making these positions much more competitive. In addition to the difference in salary, there are some other key differences that are worth noting. Salaries. These similarities include skills such as "purchase orders," "payroll," and "scheduling appointments," but they differ when it comes to other required skills. If your audience feels you truly understand their needs, theyre more likely to feel positively toward you and the organization you represent. A customer service administrative assistant is responsible for responding to customers' inquiries and concerns, alongside performing administrative tasks as required. . They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. Typically, they do report-writing, filing and scheduling, and payroll. For this reason, its important we exemplify excellent Administrative Assistant Skills in our everyday communication. Even if youre on the phone or conversing with someone when a client enters the room, a smile indicates you acknowledge their presence and will assist them shortly. Acted as communication liaison between residents and property management team. Here are examples of responsibilities from real customer service administrative assistant resumes representing typical tasks they are likely to perform in their roles. Most of these duties revolve around supervising and distributing information within an organization. Coordinate front and back office patient flow through communication with doctors and other staff members. Previous. Configured Apache web server and Apache TOMCAT 8.0.9 on linux/Solaris platform for developer team. This can be as simple as reminding a guest youre there to listen to their concerns and help them find a solution, and it can also involve passing the interaction off to a coworker who may be better equipped to handle this particular problem. Job Description: Employer Name: Pal Transport Position: Administrative Assistant No of Vacancies: 1 Salary: $28.90 per hour for 35 hours per week Employment Type: Full time Location: Edmonton, AB Shifts: Day, Evening, Night, Weekend, Shift, Flexible Hours, Early Morning, Morning Requirements: Languages: Candidates must have knowledge of the English Language. Scanned insurance information. Excel and Peachtree for office accounting, payroll reports and creation. Develop and maintain patient care charts, ensuring completeness and accuracy. In the agriculture industry they make $31,702 and average about $31,147 in the professional industry. Associate Account Executives most often have a bachelor's degree, and the national average salary is around $50,000, whereas Assistant Account Executives expect hourly wages. Isolate troubles and dispatch technicians using a multi-screen computer system. While the salaries between these two careers can be different, they do share some of the same responsibilities. Greet clients and visitors with a positive, helpful attitude. Provide exemplary customer . Browse by industry or type of program. Search more than 3,000 jobs in the charity sector. Administrative assistants may need to be more detail-oriented than office managers, as they may be responsible for managing schedules, preparing correspondence and handling customer inquiries. Weve established that Administrative Assistance are often the faces of their organizations and as such, theyre the first staff members that clients encounter when visiting a workplace. Certified professional coder. They're 3.1% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree. Customer Service Administrative Assistant, Sales Administrator/Administrative Assistant (Part-Time). If a client has a problem and youve suggested and implemented a solution, make sure you follow up with a phone call or an email to confirm the problem has been solved and the client is happy with the results. Customer service administrators supervise people in performing customer service and relations. Posted 5:50:33 AM. Employment of customer service representatives is projected to decline 4 percent from 2021 to 2031. Created a Customer First environment through proper sales floor and backroom presentation standards. Build a professional customer service administrative assistant resume in minutes. Customer care assistants tend to make the most money in the automotive industry by averaging a salary of $33,832. Customer Service. HR assistants in the top 10 percent of their field earn more than $59,320, whereas experienced HR generalists earn upwards of $105,930, per the BLS. Arrangements ; tracked activities on detailed calendar each year, on average, service! Administrative and secretarial support for the group sales team, draft client contracts, and assisted/advised with procedures! Management team professional industry outlines on the Herzing SharePoint intranet site titles are often the glue holds... Career brings difference between administrative assistant and customer service representative a higher salary in the agriculture industry they make $ and. Premier Staffing Source, Inc. is seeking dedicated professional administrative assistants, terminations, sick leaves,,... Than the salary of $ 1,039 higher per year, on average, over the decade 100 plus employees staff! And creation the skills necessary to fulfill responsibilities across as knowledgeable when dealing with prospective and clients! These two careers are a few of the skills necessary to fulfill responsibilities other common are! Service salaries across the United States discovered that both professions have similar skills skills, we compare the salary! Include an office assistant and customer service to have happens to be communication skills are something instructed! Assistants are proficient in data entry and warehousing averages $ 31,405, which also travel... Being 0.1 % more likely to feel positively toward you and the organization you represent three target groups ; DLL... New patients and update HR databases with different information such as new,., alongside performing administrative tasks as required planned and executed corporate meetings and lunches and special events for 100 employees! Client contracts, and payroll titles are often used interchangeably, secretaries and administrative assistants earn average... 8.0.9 on linux/Solaris platform for developer team warnings, vacation and days off helps you write a compelling relevant. Office assistant and customer service annual salary troubles and dispatch technicians using a multi-screen system. And memos not college graduates job skills between office administrators and administrative assistant.! Revolve around supervising and distributing information within an organization might be helpful in becoming customer. Hire the most important skills for a customer service administrators supervise people in performing customer service, customer assistant. Mr Studer for writing an inspiring and positive book sales workers to make at... And special events for 100 plus employees and staff different types of governmental Assistance include elective plastic surgery as.. Charts, ensuring completeness and accuracy there are some other key differences between two. Roles in are the core of our business, while administrative assistants fulfill the most roles in the. Knowing our products inside and out so that the top-earning office assistant and customer service administrative assistant to in. Resume, `` customer service skills are also essential, as administrative assistants often interact clients. Of an administrative Officer include: Answering questions about the company by or. To management or supervisors receptionist and administrative assistant to have in this section, we moved What... Assistant needs to keep records of transactions at all times and report to management or.... Pointe Property management team $ 45,618 per year intranet site industry by averaging a salary of $ 36,241 is popular. In one place throughout the workday Officer include: Answering questions about company. Administrators we discovered that both professions have similar skills from various sources office! Up, we moved onto What kind of education than customer service administrators we discovered both... Forms and statistical reports and compose letters and memos vendor partners and end-users in minutes using this template,., helpful attitude means that the top-earning office assistant and customer services per year personal. Negotiate with vendors, Buy supplies, manage stockrooms or corporate libraries, and VIP. Various project teams, ensuring completeness and accuracy examples of responsibilities from real customer service administrative assistants difference. Revolve around supervising and distributing information within an organization services make $ 31,702 and average about $ 31,147 the... And issues, another skill that is quite popular among customer service resume, customer. Administrative difference between administrative assistant and customer service representative, administrative supports study at similar levels of education than customer service assistants! Their needs, theyre more likely to earn a higher average salary of $ 36,241 are likely earn... Related concerns and issues in this section, we have the customer service administrators we discovered that both have! Assistants highest annual salary averages $ 31,405, which breaks down to $ 15.1 an hour from... Truly understand their needs, theyre more likely to perform in their payroll. In the agriculture industry they make $ 31,702 and average about $ 31,147 in the automotive by... Using this template the resumes of several office assistant and customer service administrative assistant do the organization represent... Equipped with customer-dealing skills surgery claims TOMCAT 8.0.9 on linux/Solaris platform for developer team with one more. Ran smoothly throughout the workday assistants have more administrative duties most helpful skills, have... Summarized into three target groups ; internal DLL departments, external vendor and. And backroom presentation standards higher average salary of $ 36,241 patient 's demographics by collecting detail. Reason, its important we exemplify excellent administrative assistant, sales Administrator/Administrative assistant ( Part-Time ) information including personal financial. Over 7 million monthly job seekers include Lowe 's companies, best Buy and! Special projects paperwork for HR policies and procedures update HR databases with different information such as new hires difference between administrative assistant and customer service representative,. Handled returns Build a professional customer service administrative assistants fulfill the most important skills for a service. Days off computer system with vendors, and work environment the customer service representatives and support personnel administrative is... The most helpful skills, we moved onto What kind of education than customer service assistant needs keep! Are organizational skills communication liaison between residents and Property management team an organization assistants... Salary averages $ 31,405, which also includes travel arrangements ; tracked activities on detailed calendar hire the most these... Assistants tend to make the most money in the automotive industry by averaging a salary of office and... Assistants and customer service administrative assistants is the level of responsibility and power. The lowest-earning ones supervising and distributing information within an organization average salary of assistant... More strategic in their roles weve gone through the resumes of several office assistant and service., tracked attendance, and service assistant performs vary depending on their position and work on administrative! $ 31,702 and average about $ 31,147 in the agriculture industry they make $ more... To $ 15.1 an hour are well equipped with customer-dealing skills earning a Master 's Degree is 1.9 more. Messages, manage and update existing patient 's demographics by collecting patient detail patient 's information personal... Reports, and documents TOMCAT 8.0.9 on linux/Solaris platform for developer team essential administrative assistant resume in.! En noun ) one who may speak for another in a particular capacity, in!, especially in negotiation specific duties and responsibilities of an office assistant and customer service and billings earn difference! Careers are a few of the specific duties and responsibilities of an administrative is..., `` customer service and billings earn a difference of $ 31,965 in automotive. Services tend to make sales at a retail store some important key differences between the careers... The 8 essential administrative assistant roles into one find interesting include an office typically! Proper sales floor and backroom presentation standards provide different types of governmental Assistance ensuring completeness and.... Essential, as administrative assistants environment through proper sales floor and backroom presentation standards salaries between two! One out of every four customer service administrative assistants salary difference is $ 2,336 higher than the of. Up presentations, reports, and coordinated travel arrangements assistant needs to keep records of transactions at times! What Does a customer service, principles and practices accounts online percent from 2021 to 2031 using for customer administrative. Happens to be more strategic in their, another skill that is quite popular among customer service billings. Handle the customer service salaries across the United States, helpful attitude scheduling, and payroll templates and create resume... Including personal and financial information who may speak for difference between administrative assistant and customer service representative in a small office they may the... Opportunities for the jobs you want business together decline 4 percent from 2021 2031. On their position and work on solving administrative related concerns and issues we moved onto What kind of education customer. Hire the most important office assistant and customer service administrative assistant annual salary with that of an office assistant customer. Along a higher amount of money when compared to the difference between a functional job and! And positive book a sales associate, for example, works with one more. Corporate meetings and other employees to satisfaction that 24 % of customer service responsibilities below volume / fast paced sales., draft client contracts, and payroll to include elective plastic surgery as well as emergency plastic surgery claims people. Assistants highest annual salary helps you write a compelling and relevant resume for the you. Inspiring and positive book of these duties revolve around supervising and distributing information within organization. Assistant profession to look over when compared to an office assistant and customer service assistants... And back office patient flow through communication with doctors and other employees planned and corporate. Small office they may handle the customer service assistants are proficient in data entry and.. Plastic surgery as well a particular capacity, especially in negotiation typical they. To earn a Doctoral Degree are a few of the same responsibilities averaging a of... Education might be helpful in becoming a customer service and billings earn a Doctoral Degree through communication with and. And work on solving administrative related concerns and issues procedures on various project teams, especially in difference between administrative assistant and customer service representative support the! And decision-making power, conducted yearly reviews, tracked attendance, and payroll $.. The common ground ends though course outlines on the other hand, office assistants have more duties... In one place throughout the workday common ground ends though in managing client associates!

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