Please note that the reduced duration can affect the end of your contract. Children between the ages of 14 and 16 who are working out at PureGym must always be accompanied and supervised by a parent or legal guardian. Features include: CONTACTLESS ENTRY Gain quick, contactless access to the gym by using the entry scanner on the app. Suits me - got off peak membership so not too busy when I go, got all the equipment I need, friendly team, good range of classes, useful lockers & showers. Suggested companies are based on peoples browsing tendencies. You can manage your full membership, including transferring your gym location, in your Member's Area on the website. HOW DO I CHANGE MY MONTHLY BILLING DATE? Please note that you cannot train with us with an open debt claim. 2009-2023 Pure Gym Limited (1.2.31970-PG-29494-Rc547d9 0EWD) Registered in England No: 6690189 Reg . Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.We are always looking to make improvements to give our members the very best! For example, if the Core price of your home gym is 20.99, you can use other gyms at that price or less. Please refer to the GTC for the cancellation terms and conditions for monthly memberships. Payments already made will be offset. The competent person in your company can contact us via theCONTACT FORM. Its great to hear you enjoy using the gym overall! SlothMove was created to make moving home hassle-free and simple. If you dont already have an additional subscription, you can purchase one additional subscription or the All in One. Friendly and helpful staff. For members with a monthly membership, the amount for the additional subscription will be debited from the credit card on file with mypuregym.swiss one day after your purchase. Im very disappointed that Ive had mo response to my complaint that the music in the gym is too loud which interferes with my listening through my own earphones. 2009-2023 Pure Gym Limited (1.2.31981-R1224cc 0DJU), Registered in England No: 6690189 Reg. !The people are lovely, the management actually listened to our requests and added more dance and Zumba classes. This isnt always the case at other local gym classes. You can easily change your home address, email address and phone number yourself at MYPUREGYM. Currently, this change cannot be made on mypuregym.swiss. Hi Kathankumar. I have been helped several times whilst working out in the gym by one of the trainers when I was using the equipment wrongly. Without active cancellation, your membership will be automatically renewed on the previously agreed conditions. No, no time stop can be requested for a previous period. Vielen Dank fr deine Newsletter-Anfrage. Please refer to the GTC for further terms and conditions for termination due to inability to work out. I move around a lot so I would like to use different gyms in different places. However, it is essential that a company cooperation already exists. Please send us a message with your bank details, membership number and credit amount via the CONTACT FORM. To do this, please submit the follow-up certificate via MYPUREGYM. PureGym is a low-cost, high volume gym. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. Plan your visits with a live attendance tracker, and record your workouts with activity and progress updates. You will receive a renewal invoice in the last month of your current membership. Please refer to the GTC for further information in this regard. Yes, you can pause your membership with or without cause. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.We are always looking to make improvements to give our members the very best! There are classes and equipment for everyone's needs. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. If you have any concerns about equipment, please notify staff on site as soon as you can. Hi Andy. Our clubs have a check-in system with a turnstile. You can easily and conveniently book your free trial training online HERE | Read 1,081-1,100 Reviews out of 17,043 We would like to apologise for any inconvenience caused. You can book Live Group Fitness courses against payment of CHF 15 per course, provided you have a subscription with access to all PureGym clubs or are a Core Member in a club with Live Group Fitness. Heres how to update your PureGym Address: SlothMove helps thousands of customers setup their home and change address online every month. Please bring a valid ID with you. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Step into PureGym Woman and make the most of our wide range of classes, from BoxFit to Bootcamp. You can manage your full membership, including transferring your gym location, in your Member's Area on the website. Were proud to say that many of the protocols implemented during lockdown, such as frequent and regular cleaning, and improvements to our air ventilation systems, will continue to be a core part of our TrainSafe Commitment.Its great to hear you enjoy using the gym overall!Thanks, PureGym, Cardiff Bay Retail Park, Ferry Road, CF11 0JR Cardiff, GB, 16 Olympia Mall, G74 1LL East Kilbride, GB. Very clean and changing rooms kept spotless. Depending on the remaining term, you can pay an extra fee for the upgrade. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We use dedicated people and clever technology to safeguard our platform. We are always looking to make improvements to give our members the very best! The Group fully recognises its responsibility as a large and growing organisation to support the goals of society with respect to climate-related issues, societal progress and good corporate governance. You can start using the additional subscription once you have completed the purchase and received confirmation. Please click directly on the selected vacancy. You might have signed up for a promotional rate that has now been extended to our standard rate. Hi. In 2021, PureGym offers three membership tariffs. Your invoice will be sent twice to your email address specified in the contract 4 weeks before the start of the contract. Your invoice will state the period for which the membership fee applies and the latest date by which you must pay it. Please contact the Member Administration Department for personal advice. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. Step into PureGym Woman and make the most of our wide range of classes, from BoxFit to Bootcamp. Easy to use, affordable, open 24/7. 1010616447, Al Muruj - Northern Ring Road, Riyadh, Book fitness classes up to 14 days in advance, Bring a guest to the gym up to 4 times a month, Freeze your membership for up to 3 months, Access body composition analysis technology. This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. Hi Paolo. We would like to apologise for any inconvenience caused. First cancel the additional subscription that you no longer want, giving notice to the end of its term. These conditions are specified in your membership terms. Black card members are allowed to use different gyms 10 times per month, but again certain clubs are less strict about enforcing this than others. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.PureGym prides itself on being able to offer state of the art fitness facilities to our members in a safe and welcoming environment. The house rules contain all regulations and guidelines which must be observed in the studio by our members. Use code: ZEROJF. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We apologise for any inconvenience caused. New comments cannot be posted and votes cannot be cast . Absolutely. No fee shall be charged to Premium Members. . Have you been a member before? You can imagine when an individual wants to lift a heavy weight and if the loaded bar moves on its own due to the potholes onto the platform not only it brings a huge impact on a lifter but also makes it even more difficult for the lifter to deadlift. When signing up for membership, the fees are paid either directly online (by Mastercard, VISA, Paypal or Postfinance) or at the club (EC or cash). In regards to the broken equipment, staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. As I cannot afford to have two gyms as a student? Within this tab you will be able to select which home gym you would like. All you need to do is select the start and end dates. The ticket number serves as proof of the submitted cancellation. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. HOW DO I CHANGE MY PAYMENT CARD DETAILS? I have an off-peak membership and planned my workouts around that. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 1) Head over to SlothMoves home setup platform, 2) Enter your information (previous address, new address, date of move). You can bring a friend for free every Saturday and Sunday without any time and frequency restrictions, but only one friend per visit at a time. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.Its great to hear you enjoy using the gym overall!Thanks, PureGym. Get 0 joining fee. We also ensure all reviews are published without moderation. When moving home youll need to let everyone know youre moving, including completing your PureGym home move. Have you registered for an Off Peak membership and want to enter the studio after 2 pm? Hurry, Ends Monday. and our With over 280 gyms, you're free to pick and choose according to what suits your location best. Then your friend can check in at the same club. Use code: ZEROJF. You can find the club's phone number HERE. Plenty of equipment, friendly staff. We developed industry-leading cleaning and hygiene protocols to help keep our members and employees safe during the COVID-19 pandemic, however, with the reduced risk and in line with the Governments ending of legal restrictions, we have decided to remove self-cleaning stations in our gyms, which will also support our sustainability objectives by reducing our paper towel waste. We offer a range of joining options, we keep our monthly prices low, and have no commitment memberships, so you're free to join and leave whenever you like. Its great to hear you enjoy using the gym overall! If you have an annual membership, you can also change your contract with a member of staff at the club (except for individual studios). Nice staff. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym. To do this, please log on directly to MYPUREGYM Important: If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. The deadlines for payments and cancellations shall remain the same. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. Have you received a payment deferral from the Member Administration Department as a gesture of goodwill? Please make sure that your email address is always up to date. Thanks, PureGym, Enjoy Yoga with Sama and Siobhan. Do you agree with PureGym's 4-star rating? However, the email address can be changed at any time by an employee in the studio. Thanks, PureGym. Also, it can be quite crowded on week days. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Once you click submit well update the address with PureGym as well as any other institutions or companies you selected. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Its important to update PureGym when moving home so they can update you on the system and so you dont miss any potentially important communications. Its great to hear you enjoy using the gym overall! Hiya, I recently changed my home gym (Bromley) and added Croydon as my secondary, but I want to downgrade and remove a secondary gym and make. Simply head to your Member's Area and go to "Packages and Upgrades", you'll be able to pick the gym you'd like to move to and the membership option that suits your needs. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Please at least change the hairdryers! However bio spray stations are not properly maintained - hence not 5 stars. Invoices will be sent at the beginning or the end of the month. You have the following options to terminate your PureGym membership: Via registered letter (only in exceptional cases). It takes forever to conclude a work out. You can check it or change it directly at MYPUREGYM. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.Thanks, PureGym. Its great to hear you enjoy using the gym overall! Companies can ask for reviews via automatic invitations. Anyone can write a Trustpilot review. This can be due to several reasons: I havent really tried any of the machines etc yet but will definitely be using the treadmills on rainy long run days. Hi Darren. You can upgrade to an All in One subscription at any time. At least another 1 set of benches for chest. If you are unable to log in, it may be due to the following problems: You were unable to solve the problem despite the checks? I dont know how people survive to this, but not me. Discover high quality facilities at affordable prices. HOW DO I CHECK MY MONTHLY BILLING DATE? Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Great gym. For more information, please see our By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The best thing is the selection of classes. Unfortunately, we do not have childcare in our clubs. Privacy Policy. The gym has too many machines out of service and is often quite dirty and untidy, Hi Mr Charles. Please refer to Item 14 in the GTC for further terms and conditions for termination due to a change of the place of residence. Hi Louise. Please contact our Membership Administration Department by sending an e-mail to, DOWNLOAD DECLARATION OF CONSENT ON FREE TRIAL TRAINING, DOWNLOAD DECLARATION OF CONSENT FOR THE PURCHASE OF A SUBSCRIPTION, Drinks: isotonic mineral drinks (0.5 l/0.5 h during training), Solarium: solarium use for 10 minutes a day, Power Plate: use of the vibration training device for 20 minutes a day, Nutrition*: access to one product each day, Live Group Fitness*: participation in all Live Group Courses, Boditrax*: tool for measuring your ideal weight, BMI, metabolic age, fat and muscle mass, HydroMassage*: use of the therapeutic massage chair for 10 minutes per day, A medically certified inability to work out due to illness or accident, Proven military and civil defence service, Online: Mastercard, Visa, Paypal, Postfinance, In person in our clubs: EC, Mastercard, Visa. As a minimum this will include senior representative from the UK and Denmark, and representatives from Operations, Procurement and HR. We will get back to you as soon as possible to discuss further steps. Please observe the following 6 instructions when the gym is unsupervised: Yes, all activities in our PureGyms are recorded. Friends must also sign the visitors' book in the club. We appreciate and value our member feedback. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. As a result of this contract, our controllable supply is now fully provided from renewable, UK wind. For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. Get the monthly Core subscription for CHF 29 or Premium for CHF 49 in your first month. You can change your home gym via the Members' Area on the PureGym website. Convenient location and lots of equipment.Plenty of classes to choose from but many classes I was loving have been removed from the timetable.Would be nice to have more areas that allow for flexible and quiet training. We would like to apologise for any inconvenience caused. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As a Premium Member you can cancel your membership up to the last day of your current term. You can unsubscribe to any of the investor alerts you are subscribed to by visiting the unsubscribe section below. Anyone can write a Trustpilot review. We would advise contacting Member Services who will be able to assist you further with this. This is accepted by all members upon conclusion of the contract. Please refer to the General Terms and Conditions (GTC) for further information about monthly memberships. These months will then be added to your membership as a time credit. You can get a new membership card at any time at the club for a fee of CHF20. It goes against our guidelines to offer incentives for reviews. Please contact the MV (Membership Administration Department) if you did not receive this email or visit FITNESS ON-DEMAND. All rights reserved. You can pick up your membership card at your CLUB at any time during the stated opening hours. Please note that in case of a contract change, the concluded contract period starts all over again. Thanks, PureGym. Within this tab you will be able to select which home gym you would like. Other gyms have developed a pernicious reputation when it comes to cancelling or moving, so its worth checking out the reviews ahead of time. As a Premium Member, you can pause your membership for 1 to 3 months per year free of charge and without prior approval. Use code: ZEROJF. I dont rate you at all! 3) Select who needs to know youre moving (PureGym, 4) Click submit and relax SlothMove will update your address across your accounts. Only 3 showers - very very weak hairdryers.I love the fact I can workout at night so I dont waste time waiting for people and so on. You can even book classes, manage your membership and gain quick contactless entry by using the QR scanner. YOUR PAYMENTS How do monthly membership payments work? Bitte berprfe dein E-Mail-Postfach und erhalte Neuigkeiten, Aktionen und Gutscheine per E-Mail. 2023 Trustpilot, Inc. All rights reserved. Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. The ticket number serves as proof of the submitted cancellation. Our gyms are friendly, supportive, and judgement-free spaces where our members can come in, work out and leave feeling good. Just had the most amazing dance class joining puregym was The best decision Ive ever made I love it ! You can expect a one-hour individual instruction provided by a professional trainer on site. In the MYPUREGYM online customer centre you will find all the information about your membership. And when you move with SlothMove youre also making an impact as save a patch of South Caribbean rain forest for each move . But I know that even with the black card there is a limit (10 times a month) to how many times you can go to a gym that is not your home gym; is there a limit to how many times I could change my home gym. To change you gym location with PureGym you will first need to sign-into the members area, then head over to packages & upgrades. Features include:. We may not have received your payment in our account before the invoice was sent. Therefore, it is not possible to bring babies and children under the age of 14 with you. Thanks, PureGym. Not to mention our spacious cardio areas and high quality equipment. You can pause your contract via MYPUREGYM. A service fee of CHF 25.00 will be charged to Core Members. Please check the invoice date and payment date. You will find the relevant information in your contract, which you received by email after signing the contract. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. You must click the activation link in order to complete your subscription. I highly recommend puregym. Thanks, PureGym. Its great to hear you enjoy using the gym overall! All you need to do is log in here: https://www.puregym.com/login/, head to the Profile tab and select the option to transfer.If you're struggling to do this online, please contact our Member Services team via email at member.services@puregym.com who will be able to assist.Thanks, PureGym. Just love it, Hi. Here you can: Go to MYPUREGYM and log in with your email address and password. Check out what 17,477 people have written so far, and share your own experience. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. I'm blocked out at the drop of a hat and am being penalised if my guest didn't show up! This also applies in the case of payment deferrals. Hi Tom. The only problem is when it gets too crowded with too many people in a relatively small space, there is a lack of personal space and a queue to use the equipment. An overview of the opening hours of all clubs can be foundHERE. Because of the price, whilst the equipment is perfectly amble, there are no frills here. I would recommended her, as the work out was excellent too..worth the effort!Thanks you! By continuing to use this website, you consent to the use of cookies. No, that's not possible. . Our core purpose - to provide accessible, flexible and affordable fitness and activity to all - plays a vital role in not only improving people's health and wellbeing, but also as a route to addressing obesity, helping to prevent illness through COVID-19, and improving mental health. If you terminate your contract via the contact form, you will receive an automatic reply with a ticket number after a short while. PureGyms main selling point is that it is 24 hours, which enables for those who work unsociable hours (or get up early) like NHS workers to enjoy the facilities. Towels provided. No, the time stop option of 1-3 months per year for Core/Premium members is not cumulative. Hi Sean. undr_estimated 3 yr. ago Buzz in and out. Please upgrade / fix your AC and air filtering system. If you want to work out without restrictions, you can contact an employee directly in the studio to sign a contract amendment. Hi RFT.