If you are worried about making payments, we are here for you. There are some exceptions to this including the way we allocate payments to any instalment or PayDown plan. You would pay 2,580 in interest alone. As a responsible lender, we monitor accounts on an ongoing basis to see how youre getting on and consider what is affordable before increasing a credit limit. Activate your credit card 2. No, if you have gone overlimit or miss a payment your card will not work on Google Pay. The TPP is not permitted to change any of your preferences, direct debit details or any information about you and cannot initiate a payment from your account. However, if you made a Boosted Payment each month of 71 this could reduce to 640 and youd pay off your balance in just 6 years and 8 months; assuming you didnt miss any payments, your interest rate does not change and there was no further spend. Please remember to allow 7 working days for your cheque payment to reach us and please do not send cash payments in the post. Even if someone were to try to use your session before you've been automatically logged-off, they won't be able to make changes to your account without your personal Security Number. It provides a quick overview of your account and shows all of these things. On your iPhone and iPad, select Apple Pay at checkout and complete the payment using Face ID or Touch ID. Any arrears will also be included in the Payment Requested. If you have any additional cardholders, please use the main cardholder's information to activate these cards. Please call Customer Services and they will be able to help you. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. Credit available to UK residents aged 18 and over. If your account is still in Persistent Debt after 36 months we are required to take additional measures to help you pay off your balance in a reasonable period. Registered in England and Wales under company number 02783251. For more help and information, call the marbles helpdesk who will be pleased to assist you. You can tell if you're in an SSL site because there'll be a padlock or a key in the bar at the bottom of your browser. No interest will be charged on purchases if every statement balance is paid in full by the payment date. Find out if you could be accepted before you apply. The easiest and fastest way to view your transactions, make a payment, view your PIN or manage your account is through Online Account Manager or your marbles App. Initial credit limit as low as 250 - although it could be as high as 1,200 - subject to status. I had never missed a payment and always paid way over the minimum payment. If your balance is less than 5, then the full amount will need to be paid. If the code still doesnt work, you can simply request another one. Youll generally only need it when youre paying for something over the telephone or on the Internet and if you arent 100% sure of the credentials of the person or website asking for it, its always best to check. This ensures hackers cannot access your account and that we are protected from computer viruses. MBNA Home Insurance is arranged and administered by Lloyds Bank Insurance Services Limited, and underwritten by Lloyds Bank General Insurance Limited. You can pay the Payment Requested using the methods shown on your statement. NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct Authority (FCA) with numbers 690292 and 682417 respectively. If you submitted your complaint on or before 29 August 2019, receipt of your complaint will be formally acknowledged. Several people can access the marbles on-line service from the same PC, but not at the same time. Other reasons are set out in your agreement. marbles Secure is a service offered by marbles in partnership with Mastercard International. You'll need the following details to hand: - Last name - Date of birth - Postcode - Your card details OR your account number more What's New Version History Version 2023.7.1 Bug fixes and optimisations. If you withdraw cash abroad, you will also pay a cash fee of 5% (minimum 4). Your promotional and Purchase Plan rates will remain the same for the amount of time you agreed with us, as long as you continue to pay your balance on time and don't go over your credit limit. If you have any concerns or if you'd like to discuss this further, please do not hesitate to send us a message over the app - Nicole. If not, please allow up to 7 working days for your payment to clear before you try to use your marbles credit card again. Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively. Please note that if you pay by Direct Debit and make additional payments before your payment due date, your Direct Debit may be reduced. Terms apply. Login - Online Account Manager | marbles Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively and form part of the NewDay group of companies. 151 likes. You can do this for a single month or for all your subsequent monthly payments. You can activate your marbles card within just a matter of minutes by calling the card activation service on 0800 328 2523* where you will undertake a short checking procedure with our automated service. When it comes to security, no one takes it more seriously than marbles. During the period between your monthly statement dates, you can make a maximum of ten cash advances at an ATM and a maximum of ten cash advances in branch. 10 out of 10 card if you need to boost your credit. For all cards enter the main cardholder's credit card number, date of birth and credit card expiry date and then select 'Activate'. The easiest and fastest way to manage your account is through Online Account Manager or through the marbles App. Copies of the Lending Code can be obtained from www.lendingstandardsboard.org.uk/. We may contact you again 9 months later if youre still in a similar situation. Our consumer brands include the aqua, marbles and Opus branded range of credit cards. We are creating a direct link between your interest rates and the Bank of England Base Rate so that the interest rates you pay will always move in line with any changes to the Bank Rate. LearnMore. Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively and form part of the NewDay group of companies. These documents will also give you further information on your Direct Debit set up. Let AYM help your dream become reality! marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. Firewall protection to stop unauthorised access and protect the information on our systems; Protection of your personal data using SSL (Secure Sockets Layer) encryption; Double-clicking the yellow padlock at the bottom-right of the browser window when you move to secure pages (https) allows you to view the security certificate, which confirms you are on a trusted, secure site; Our dedicated security teams also analyse and monitor transactions, 24 hours a day. Everyone just uses phones and tablets. Alternatively, you can call Customer Services on 0333 220 259. If you have a Direct Debit, you can ask us not to collect the Recommended Extra Payments by calling us. Thank you very much for being a customer with us - Leigh. Yes you can use your marbles card anywhere where the Mastercard symbol is displayed. This is easy to do just call our customer services on 0333 220 2692* and request a new one. This usually happens when you pay only the contractual minimum payment, or an amount close to it, each month. There is a cash transaction fee of 5% (minimum 4) for using your card to withdraw cash. On your Mac, select Apple Pay and complete the payment using your iPhone or Apple Watch. As soon as you realise that your card is missing, please telephone us immediately on 0333 220 2692*. Every payment you make requires Touch ID, Face ID or a passcode for added security. Your computer won't have to store the important bits of security information, like your Password and Security Number. We are closed on Sunday. Subject to status. Please also remember to sign your new card with your usual signature immediately. Youll receive a statement each month showing the balance on your account and the contractual minimum monthly payment which needs to be paid. Please remember that if you cannot make your payments for any reason, please let us know as soon as possible. You can choose from one of the following options: We will send you a text/SMS alert message if youre getting close to your credit limit. Subject to status. marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. Online account manager. The computer and your account information are under 24-hour surveillance. Your marbles card is accepted in 32 million places and 600,000 cash points around the world. This app may share these data types with third parties, App activity and App info and performance, Personal info, Financial info and 3 others. Copyright 2023 Apple Inc. All rights reserved. When making changes to your MBNA Home Insurance policy online, the website you use is operated by Lloyds Bank Insurance Services Limited, Registered in England and Wales No. You can choose to share it with your additional cardholder if you wish. To check and update your details, login to your Online Account Manager and select Messages & Settings, Account Settings and Personal Details. Find out whether you could be accepted for a marbles credit card before you apply without affecting your credit rating. Please note that we will only block funds if you have authorised with the retailer the exact amount of funds that are to be blocked from your card. This website might use cookies for ads, social media and analytic metrics. Account aggregation is an internet-based service that allows consumers to view their financial information from multiple products, across multiple financial institutions, on a single web site. The APR applicable to your account will depend on our assessment of your application. The FCA requires us to monitor all our customers accounts to see how theyre managing their repayments. You can make payments at any point during the month even if you haven't received your statement yet. I would have given 5* . Contact information for Marbles Activate your marbles card with its free or geographic phone number. Representative Example: If you spend 1,200 at a purchase interest rate of 34.95 % (variable) your representative APR will be 34.9 % APR (variable) You can contact: If you don't make at least the contractual minimum payment by the payment due date, as shown on your statement, you will be charged a late payment fee of 12. Subject to status. For the wellbeing of our colleagues, we have reduced our call hours, but you can fully manage your account through our phone system, Online Account Manager and the App outside of these hours. Start with an easy-to-manage credit limit of 250 1,200. On MacBook Pro, pay using Touch ID on the Touch Bar. This also applies to any additional cardholders you may have on your account which can be updated in their section. We are closed on Sunday. Only the standard and cash interest rates will move in line with the Bank of England Base Rate. Complete the short form For all cards enter the main cardholder's credit card number, date of birth and credit card expiry date and then select 'Activate'. It's protected electronically by what's called a firewall. If youre still having problems, contact us. The app makes you enter a user name and passcode, then asks for verification by text, this is just to log in! Following changes to the law, from 13 January 2018 you can allow an authorised Third Party Provider (TPP) to have access to your online servicing account. The APR applicable to your account will depend on our assessment of your application. If you give your security details to a TPP that is not authorised, we will assume it is you authorising us to give access to your account. With marbles Secure, your transaction is more secure as we use a security system that runs behind the scenes while you shop online, helping to prevent unauthorised use of your marbles card. Success Youll need the following details to hand:- Last name- Date of birth- Postcode- Your card details OR your account number, Ive been using this card for 5 months now, I got it originally to improve my credit score, however I find it by far a great tool and so convenient, I use it all the time now for fuel, meals out etc when I dont have the ready funds, if Ive had a lean month with bills, then I pay it off in full before my statement date, just the convenience of it all is fantastic, the app itself is clean and fresh and is flawless in the way it works, after a payment the credit limit is fully restored the day after, with payment pending until the day after that as well, but one feature I particularly like is the live chat feature in the top right corner of the app, looks like a speech bubble, I had some questions the other day and i was connected virtually straight away no messing, the woman I messaged was helpful to the extreme and didnt make me feel like an idiot for needing further clarification over the fact its been a lot of years since I used a credit card, so was just needing further information, she totally understood and helped explain how the billing cycle works, so all in all both the app and the card are superb, even the card design is nice to look at and admire (bit sad I know) but I appreciate having it and am so grateful I got accepted in the first place. Please remember if you can't make a payment for any reason, please call Customer Services as early as possible and we will do what we can to help. Welcome! More information can be found here: https://support.google.com/pay/answer/7643995?hl=en&ref_topic=7625138. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. To help you clear your balance faster and save on interest you can make a Boosted Payment. All TPPs must be authorised or registered with the Financial Conduct Authority (or another EEA regulator) and so you must check, from the information that the TPP gives you before you use their services, that the TPP is authorised or otherwise permitted by law to provide such services. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Although you must not, generally, give the security details you use to log-in to our online service to anyone else, you may give them to a TPP if it is necessary to do so. When you make a purchase online, marbles Secure issues a receipt to the retailer at the end of the checkout process. The app does not show if you have made payment for that month or if it was for the previous month, so if you cant remember if you have paid the app doesnt show you.I set up a direct debit last month, it has not been taken and I now have a late payment notification, I was unable to pay a couple of months ago as the app was experiencing major issues that Marbles knew about which prevented me logging in and when I finally got in the payment page didnt work. As a marbles customer, you can enjoy the benefit of choosing a monthly payment date to suit you. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. If you aren't happy with the final response, including if your complaint is rejected, or you do not hear back, you should contact us. If youve forgotten your PIN, you can get an instant reminder using our app. Select 'Credit cards' followed by the option Activate credit card. See Can we change the cost of borrowing and other terms?. If you would like to include someone else (aged 18 or over) in your household as a second cardholder on your marbles credit card account, just ask. This is a variable higher payment which will clear your balance faster and help you save on interest. You can pay using any of the methods shown on your statement including online, by cheque or by phone whichever works best for you. Contact-us - Online Account Manager | marbles. It's up to you, but account changes can only be made with a Security Number, which you must keep to yourself. Please always remember that we will never ask you for your PIN or personal details by email or SMS. Credit only available to aged 18 or over, resident in the UK and subject to status. Phone number : 08003282523 Get an instant response. marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. Its completely free of charge and is simple to arrange, call our customer services on 0333 220 2692* for more information. Go to 'Login' to access your account or 'Register' to create your account. Here are some companies that match your search criteria, take a look, you may find it helpful : 01, 02 and 03 numbers are included in allowances else geographic rate. Recommended Extra Payment we may add a Recommended Extra Payment to your Payment Requested if you are regularly paying only the contractual minimum payment (or close to it) and we think your account may be at risk of falling into Persistent Debt. For Touch ID, hold your iPhone near the reader with your finger on Touch ID. Here are just some of things you can do online: Find out about how you can manage your cards with our app and Online Services. Using your card / How do I activate my card? Yes, Google Pay can be used anywhere you see the Google Pay or Contactless icons. Data privacy and security practices may vary based on your use, region, and age. You can use Find My Device to lock it, via the following link: You can then secure it with a new password, or erase your personal data. The Recommended Extra Payment amount may change each month so it is important you check your statement. Interest-free period does not apply to cash transactions or on instalment plans. Your Direct Debit will be ready to take a payment the following month. Just take a look at the summary on the first page of your statement. Our app and Online Services let you manage your card in a way which works for you.. Highly recommend them. To pay with Face ID, double-click the side button, glance at your screen, then hold iPhone near the reader. Copies of the FLAs Lending Code can be obtained from www.fla.org.uk. Having a marbles card is really handy. Well send it to you by post. Enter your details to set up your new Card. You can also add your card details to Apple Pay or Google Pay wallet. Consequently, we do not recommend that customers currently use these services. If you don't please call our Customer Services team on 0333 220 2691*. Each user is given their own unique set of Internet ID's and we ensure that all your security details are kept separate. Never share your OTP with another person. If you are an existing marbles cardholder and you'd like to opt-out of receiving marketing from us, you can log in to your online portal and update your marketing preferences within the Account Settings section, Contact Preferences. You have the choice of setting up a Direct Debit to cover at least the contractual minimum payment, the full amount due or a set amount each month (where this is less than the contractual minimum payment shown on your statement, the contractual minimum payment due will be collected). When you take out a marbles account, we ask you to have Internet Explorer or Netscape version 4.0, or above. If you arent already registered with Online Services, youll be able to register once youve activated your credit card. Terms apply. We charge different interest rates according to the different ways you use your marbles credit card, for example the interest rate charged for cash withdrawals is different to the interest rate charged for purchases. The receipt includes details of your current purchase, such as the retailer's site name, purchase amount, and the date of the purchase. Within 8 weeks of receiving your complaint, you should also either receive a final response, or a communication outlining when you can expect a final response. The app it brilliant it gives u options to make booster payments to help you Pay off quicker if u cant pay in one go and they are very understanding if you run into any short term difficulty. To apply, you must be a UK resident aged 18 and over. When you set up your Direct Debit we will tell you if it will be ready in time for your upcoming payment due date. Or if you prefer, you can choose from various Direct Debit options including making the payment requested on your statement, the boosted amount, the full outstanding balance or a fixed amount. It's important that you make at least your contractual minimum payment on time every month and keep within your credit limit as this may affect our decision. Track transactions online and pick the payment date you want. Registered in England and Wales number 2065. It's fantastic to hear how the app is helping you manage your payments, and I'm pleased to hear that you feel well supported by our team - we are here to help after all! You dont need to activate replacement cards - if theres no sticker on the front, theres nothing you need to do. You can transfer balances from as many other cards as you want up to your available credit limit. Any promotional rates you have (including instalments) will not be affected by any Bank Rate changes. You can only use a TPP where you have registered for Online Account Manager. Any promotional or Purchase Plan rates you have will not be affected by any Bank of England Base Rate changes. However, you must ensure you repay at least the minimum required, which includes either 1%, 2%, 2.5%, 2.75% or 3.25% of the balance shown on your statement, plus any interest charged on your account, plus any default fees applied to the account. If you are unsure whether a transaction that appears on your statement is authentic, give us a call on 0333 220 2692*. If you don't have a marbles card and you'd prefer not to hear from us, please call us on 0333 220 2692* and we'll make sure that your details are removed from our database. The free alternative or geographic telephone number to call Marbles is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. For more details or to arrange a Direct Debit, please call 0333 220 2692*. Yes, you can ask for your credit limit to be increased (and we will consider your request) or decreased. Please see 'Summary of Charges' which appears on Page 2 of your statement. You can make Boosted Payments manually online or by calling us or by setting up or amending an existing Direct Debit. If you dont have a mobile phone, you can download the marbles Card app (if you have access to a device). By post - It's normally quicker to call and speak with a marbles card advisor on 0333 220 2692 *, however if you would like to contact us in writing by post, please do so at the following address: marbles Customer Services. Login - Online Account Manager | marbles Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively and form part of the NewDay group of companies. Your card is now activated and ready to use straight away. The Recommended Extra Payment may change each month so you should also check your statement. If you'd like to discuss this further with us, please do not hesitate to send us a message over the app - Nicole, no issues, straight foward and very easy to use. Yes, additional cardholders can add their card to their Google Pay. View your latest transactions, including transactions that are still pending. If you suspect you have fallen victim to online fraud, please contact us immediately on 0330 838 0180*. Credit available to UK residents aged 18 and over. Our system uses many layers of security including a Password and Security Number. You need to also ensure you pay any arrears or over limit amount immediately. We have a team of specialists who can look at your options and find the best way we can help. Subject to status. I got a late payment for this despite the fault being their app. If you suspect someone has got hold of these, you should always change them by visiting the web site. If you do this, we will stop using your data for this purpose, but may continue to process your data for other purposes as set out in our Privacy Notice. If you need to speak to a member of the team, please contact us. It's protected electronically by what's called a firewall. It's safe, simple and secure. Call 0345 607 2263 (or +44 1244 757 221 from outside the UK). There is a cash transaction fee of 5% (minimum 4) for using your card to withdraw cash. The FCA set a deadline of 29 August 2019 for PPI complaints and delivered a nationwide communications campaign to raise awareness of this deadline among consumers. Apple Pay does not send your real card number to the merchant, instead a unique code is assigned. If it doesnt arrive you can request a new one. No, if you have gone overlimit or miss a payment your card will not work on Apple Pay. Financial Services Register Number 310738. We recommend all customers register for Online Account Manager and download the marbles App. We also use the latest encryption technology, which scrambles data to ensure that private details remain secure. Call costs from mobile companies and operators may vary so please check before calling. Many features in game to help interact with your viewers and engage with them in unique . If you do not already have a Direct Debit, you can choose how much to pay us each month, provided you pay at least your contractual minimum payment. We do not recommend that you use the marbles on-line service when at a Cyber Cafe, library or shared PC. Some software may not allow pop-ups. If you do need to speak with us, please contact us. We can still make changes to your interest rates for other reasons as we do already. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. All Discussions Screenshots Artwork Broadcasts Videos News Guides Reviews 42 in Group Chat | View Stats. If you do, we will contact you to let you know and suggest ways that you can increase your payments. Make a payment on your account. The marbles Card You can manage your account online Having a marbles card is really handy. This optional additional amount will be shown on your statement. Your calls may be recorded for accuracy of information. Many online retailers are already participating in the marbles Secure service. You can use Find My iPhone to set your device in 'Lost Mode' via the following link: You can then secure it with a new password, or erase your personal data. We recommend that all customers register for Online Account Manager or download the App. Marbles Credit card a cautionary tale. Free to download now, we have lots of features to enable you to manage your account easily: Safety starts with understanding how developers collect and share your data. Id on the first page of your statement is authentic, give us a call on 0333 220 *. 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